Mainstay

Operations

• Own end to end operational outcomes across HOA and Tax, with clear accountability for delivery, prioritization, and process design
• Set and run operating cadences, including metrics, reviews, and accountability rhythms that teams execute against
• Be hands on in execution where needed to maintain continuity of delivery, unblock teams, and model Mainstay’s “way of operating”
• Design, evolve, and enforce processes that improve reliability, quality and scalability
• Make final decisions on issue triage, sequencing of work, and tradeoffs across initiatives
• Translate product strategy into executable operating plans and provide grounded feedback based on delivery realities
• Build, develop and hold accountable a team of leaders, creating clarity around ownership and decision rights
• Identify organizational gaps and make hiring decisions to strengthen execution capacity in partnership with our COO
• Drive cross functional alignment through clear communication, strong judgment, and disciplined prioritization
• Say no to work that distracts from core priorities, even when it’s uncomfortable
• Balance meaningful change with an awareness of team capacity and long term sustainability

VP, Operations Design – Strategy

Pricing Analyst

• Defend pricing conviction by synthesizing data into clear, defensible valuation strategies
• Execute Listing Price Review (LPR) cadence independently
• Surface pricing patterns and insights
• Partner with other departments to scale pricing intelligence
• Proactively mitigate portfolio risk by anticipating market shifts

Frontend Engineer

• Design, build, and ship end-to-end product features across frontend and backend systems that power HOA intelligence, compliance, and management workflows
• Lead the development of complex, data-heavy user interfaces that help operators understand, act on, and automate HOA-related decisions
• Build and evolve backend services and APIs that integrate with internal systems, third-party vendors, and large-scale data pipelines
• Partner closely with Product, Operations, and other Business stakeholders to deeply understand real-world pain points and translate them into durable software solutions
• Influence technical direction through pragmatic system design, thoughtful tradeoffs, and mentorship of other engineers

VP, Operations Design – Strategy

Pricing Analyst

Senior Software Engineer – Full-Stack, Frontend