MailerLite

Backend Engineer

• Maintain our existing codebase that serves hundreds of thousands of users daily
• Implement new features with an focus on delivering impact and value to our users

PHP Engineer

Customer Support

• Handle complex customer cases that require investigation
• Identify churn signals and friction patterns in daily queue
• Drive issues to resolution end-to-end
• Contribute to Voice of Customer
• Use Intercom as your primary support tool
• Help improve self-serve resources
• Ensure clean handovers between shifts
• Act as a consultant to customers
• Work alongside our AI support bot

Customer Support Specialist

Copywriter

• Conversions driven Search & Social Ad Copywriting: Write high-intent headlines and descriptions for Google Ads (RSA) that improve Quality Score and lower CPA. Craft compelling ad copy for Meta, LinkedIn, and other social platforms.
• High-Conversion Landing Pages: Design the narrative flow and write the copy for landing pages that maintain “message match” from the ad and convert traffic at each stage of the funnel.
• Conversion Rate Optimization (CRO): Constantly A/B test headlines, CTAs, and hooks. You’ll analyze performance data to iterate on winning copy and phase out underperforming assets.
• Multi-Channel Scripting: Write high-impact scripts for both short-form and longer-form video ads.
• Collaborative Strategy: Work closely with Ads managers and designers to ensure the creative vision aligns with the technical targeting and visual elements.

PHP Engineer

Customer Support Specialist

Performance Copywriter