Mail Shark

Project Manager

• Serves as the liaison between clients and designers to coordinate the development of marketing material to help clients grow existing or new business.
• Gathers and organizes client requests, objectives, and project specifications to create clear instructions for internal teams.
• Collaborates with and maintains consistent communication with Sales Reps to ensure alignment on client expectations, project status, and any updates or challenges.
• Collaborates and coordinates with Quality Assurance, Design, and Production teams to ensure projects meet creative standards, marketing strategies, and client expectations.
• Communicates client goals, feedback, and revisions to internal teams to ensure accurate execution of projects.
• Tracks project timelines to ensure deadlines are met and projects remain on schedule.
• Maintains accurate project documentation and performs data entry for tracking, backup, and future reference.
• Reviews materials through extensive proofreading for accuracy and completeness.
• Provides clear and professional communication with clients via phone and internet.
• Provides exceptional customer service and handles customer complaints in a professional manner.
• Collaborates effectively within a team environment while independently managing assigned accounts and projects.
• Executes and prioritizes multiple tasks/projects in a fast-paced environment while meeting weekly and monthly deadlines.
• Performs other duties as needed.

Project Coordinator, Entry Level