Logistics Project Manager
MAHLE
full-time
Posted on:
Location Type: Office
Location: Murfreesboro • Tennessee • United States
Visit company websiteExplore more
Tech Stack
About the role
- Serve as the main customer liaison, acting as the primary point of contact for customer concerns, escalations, and ongoing communication
- Review current customer service responsibilities, processes, and systems to evaluate improvement needs or necessary changes
- Evaluate existing production and material planning processes to identify gaps, inefficiencies, or required enhancements
- Lead and support process improvement initiatives across planning, materials, and customer service functions
- Proactively identify risks, bottlenecks, and operational issues that may impact production flow, material availability, or customer satisfaction
- Develop and maintain structured risk and issue logs, documenting root causes and recommended corrective actions
- Monitor and track progress against production and material planning objectives, identifying deviations and implementing corrective actions
- Analyze data trends and performance metrics to support decision-making and continuous improvement efforts
- Prepare and deliver operational updates, reports, and dashboards to leadership and key stakeholders
- Collaborate closely with production, supply chain, quality, and customer service teams to ensure alignment between customer requirements and operational capabilities
- Ensure adherence to internal policies as well as relevant IATF and ISO ‑ 14001 procedures related to planning and operational processes
- Support cross-functional projects aimed at improving lead times, planning accuracy, communication flow, and customer satisfaction
- Other duties as assigned
Requirements
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field (preferred)
- 3+ years of experience in logistics, production planning, supply chain, customer service management, or similar roles
- Experience leading cross-functional improvement initiatives or project-based work
- Strong analytical, organizational, and problem-solving skills
- Excellent communication and customer relationship-management abilities
- Proficiency with ERP/MRP systems (SAP preferred) and Microsoft Office tools, especially Excel
- Demonstrated ability to identify risks, recommend solutions, and drive issue resolution
- Ability to work effectively in both office and manufacturing environments
- Familiarity with manufacturing environments and continuous improvement methods is preferred
- Ability to maintain knowledge of relevant regulatory, quality, and process compliance requirements (IATF, ISO‑14001)
Benefits
- Benefits-US/CH_CN_DI_IB_LI_MA_MP_MW_OB_PH
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsproduction planningsupply chain managementcustomer service managementdata analysisprocess improvementrisk managementissue resolutioncontinuous improvement methodsproject management
Soft Skills
analytical skillsorganizational skillsproblem-solving skillscommunication skillscustomer relationship managementcollaborationleadershipadaptabilityattention to detailproactive approach
Certifications
Bachelor’s degree in Supply Chain ManagementBachelor’s degree in LogisticsBachelor’s degree in Business AdministrationBachelor’s degree in Industrial EngineeringIATF certificationISO 14001 certification