Customer & Sales Support Coordinator
Magnetic
full-time
Posted on:
Location Type: Remote
Location: India
Visit company websiteExplore more
Tech Stack
About the role
- Monitor received requests and active purchase orders
- Organizing shipments, filing information in internal systems (orders, proformas, etc), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
- Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep, etc)
- Issuing invoices to customers
- Ensuring a high level of customer satisfaction through excellent service
- Helping sales staff with daily activities, helping solve problems with customers if needed
- Ensure that all tasks are carried out in compliance with established internal policies and guidelines
Requirements
- Previous experience in sales or purchasing in the aviation sector is must
- Very good verbal and written knowledge of English
- Ability to work with various IT systems (MS Office, ERP, CRM, etc)
- Goal-driven and proactive attitude, persuasiveness, stress tolerance
- Friendly and engaging personality
- Excellent time management and organizational skills
- Accuracy and attention to detail
- Ability to multitask and remain helpful and polite at all times
- Experience working with Quantum is considered as advantage
Benefits
- Health insurance
- Company events
- Movie nights
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencepurchasing experienceinvoice issuancecompliance with internal policiesattention to detailmultitasking
Soft skills
goal-drivenproactive attitudepersuasivenessstress tolerancefriendly personalityengaging personalitytime managementorganizational skillscustomer serviceproblem-solving