Magna Marketing

Solutions Engineer

• Independently lead the architecture and delivery of non-strategic Salesforce projects across one or more platforms.
• Own full solution lifecycles—from discovery and design through implementation, testing, documentation, and handover.
• Lead strategic projects by directing work across solution, development, and project management resources.
• Facilitate discovery and requirement sessions with clients, translating business goals into scalable Salesforce solutions.
• Collaborate with developers to ensure technical implementation aligns with solution design and best practices.
• Review and guide the work of Associate Solution Architects, Solution Specialists, Developers and QA Engineers providing mentorship and feedback.
• Serve as the primary client contact for solution-related discussions and platform guidance.
• Support the Sales team by contributing to scoping, level of effort estimates, and solution strategy for prospective projects.
• Deliver training, walkthroughs, and solution documentation as part of project handoffs.
• Identify reusable patterns and contribute to internal solution documentation and standards.
• Stay current on Salesforce platform updates and trends and apply relevant innovations across active projects.
• Foster a culture of knowledge sharing, collaboration, and accountability within the solution team.

Solution Architect 1 – Salesforce Marketing Cloud

Sales

• Serve as the executive sponsor for clients throughout the project lifecycle.
• Build and maintain strong, trusted advisor relationships with clients.
• Facilitate effective communication between the client, internal teams, and any third-party vendors.
• Step in to de-escalate any potential project challenges with client.
• Allocate resources effectively across projects, staff employees based on capacity, forecast hiring.
• Manage end-to-end delivery of Salesforce implementation and enhancement projects.
• Facilitate project meetings, including kickoff, status updates, and retrospectives.
• Monitor project progress, identify potential risks and issues, and develop mitigation plans.
• Ensure adherence to project management methodologies (Agile, Waterfall).
• Oversee the quality assurance process to ensure deliverables meet client requirements and quality standards.
• Foster a collaborative and positive team environment. Work with People Operations to plan team events.
• Provide guidance, support, and coaching to team members to ensure high performance and professional growth.
• Conduct performance reviews and identify development opportunities for team members.
• Lead, mentor, and manage a team of Consultants, Solution Architects and Developers.
• Participate in the recruitment and onboarding of new team member.
• Gather and analyze client business requirements to understand their needs and objectives.
• Present solutions and recommendations to clients, ensuring alignment with their goals.
• Provide subject matter expertise on the Salesforce platform and its various clouds (Sales, Service, Marketing, Data Cloud, etc.).
• Collaborate with technical architects to design scalable and maintainable Salesforce solutions.
• Ensure solutions align with Salesforce best practices and industry standards.
• Identify opportunities for follow-on work and new projects within existing clients.
• Participate in pre-sales activities, such as solution definition and proposal development.
• Contribute to the growth of the consulting practice through knowledge sharing and internal initiatives.

Solution Architect 1 – Salesforce Marketing Cloud

Delivery Manager – Salesforce Marketing Cloud