Magna Marketing

General

• Assist in the configuration and customization of Salesforce platforms based on defined business requirements.
• Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity.
• Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets.
• Build and maintain reports and dashboards to support client reporting needs.
• Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams.
• Participate in functional testing and quality assurance activities across configuration and deployment workstreams.
• Conduct basic troubleshooting of user or system issues and propose resolutions where applicable.
• Collaborate with cross-functional team members including developers, project managers, and solution architects.
• Participate in client discovery sessions by capturing and organizing business requirements.
• Own and execute smaller configuration tasks or enhancement requests independently, where appropriate.
• Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff.
• Stay current on Salesforce platform updates and features relevant to assigned work.
• Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team.
• Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication.

Solution Specialist