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Solution Specialist
Magna MarketingSolution Specialist supporting Salesforce platform configurations and assisting client projects. Ideal for starting Salesforce careers, offering growth opportunities in a remote setting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in Salesforce platform configuration and customization, with strong skills in data management, reporting, and client relationship management. Demonstrates attention to detail, effective communication, and a proactive approach to learning and process improvement.
Highest-signal resume keywords
Salesforce ConfigurationData ManagementSQL/SOQL ProficiencyClient Relationship ManagementTechnical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesforceCRMSQLSOQLData CleansingData MigrationReport BuildingDashboard CreationFunctional TestingQuality Assurance
Soft Skills
Attention to DetailOrganizational SkillsTime ManagementWritten CommunicationVerbal Communication
Tools & Technologies
Excel
Industry Keywords
Business RequirementsUser RolesProfilesPermission SetsProcess Improvement
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Assist in the configuration and customization of Salesforce platforms based on defined business requirements.
- Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity.
- Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets.
- Build and maintain reports and dashboards to support client reporting needs.
- Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams.
- Participate in functional testing and quality assurance activities across configuration and deployment workstreams.
- Conduct basic troubleshooting of user or system issues and propose resolutions where applicable.
- Collaborate with cross-functional team members including developers, project managers, and solution architects.
- Participate in client discovery sessions by capturing and organizing business requirements.
- Own and execute smaller configuration tasks or enhancement requests independently, where appropriate.
- Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff.
- Stay current on Salesforce platform updates and features relevant to assigned work.
- Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team.
- Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication.
Requirements
What you’ll need- Bachelor's degree in Information Science, Computer Science or a related field.
- Strong interest in technology and a desire to learn about the Salesforce platform.
- Excellent attention to detail and a commitment to accuracy.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to follow instructions and work effectively within a team environment.
- A proactive and eager attitude towards learning new technologies and processes
- Excellent client relationship management skills, with the ability to build rapport and establish trust.
- Proficiency in Salesforce, CRM, SQL/SOQL, Excel.
Benefits
Comp & perks- Fully remote work
- Health, dental, and vision benefits
- 20 vacation days
- 5 Sick days
- 401k plan
- Health Advocate Healthcare Support
- On-Demand Primary Care and Teladoc Virtual Health
- Talkspace online mental health therapy
- Kindbody Family-building Care
- Home office allowance for essentials such as desks, monitors, chairs, etc.
- A collaborative environment with smart, hardworking professionals who are passionate about what they do and committed to excellence