Magical

Senior Solutions Consultant, Payer Operations – Provider RCM

Magical

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Go

About the role

  • Sit at the intersection of our Sales & Deployment teams.
  • Help win deals faster by bringing deep workflow credibility into the sales process.
  • Partner closely with customers and our deployment team after the sale.
  • Support discovery, scoping, workflow design, ROI modeling, implementation planning, and agent verification.
  • Become a trusted advisor to operational stakeholders, especially across provider revenue cycle and adjacent back-office workflows.
  • Go deep on current-state workflows, edge cases, escalations, handoffs, and exception handling.
  • Support deployment teams post-sale with workflow design, implementation planning, validation, and customer conversations.
  • Work alongside Deployment Strategists and Deployment Engineers to ensure requirements are gathered thoughtfully.
  • Reduce avoidable back-and-forth by bringing domain context into conversations.
  • Support agent verification by manually reviewing outputs and identifying gaps.
  • Partner with GTM and Deployment to create a tighter feedback loop.
  • Codify the playbook for discovery, scoping, workflow validation, ROI framing, and verification.

Requirements

  • 4–8+ years of experience in roles like solutions consulting, implementation consulting, solutions architecture, workflow consulting, operational consulting, or similar in healthcare, enterprise software, or services.
  • Real depth in provider revenue cycle management and/or payer operational workflows.
  • Knowledge of workflows like prior authorization, claims, denials, eligibility, utilization management, claims adjudication and editing, overpayment and recovery workflows, provider data management, member services, care management, or health plan back-office operations.
  • Excellent at building trust with customers — from frontline operators to senior leaders.
  • Comfortable in both pre-sales and post-sales environments.
  • Highly structured and analytical: ability to take a messy workflow and translate it into a clear implementation plan.
  • Comfortable with ROI framing and can connect operational pain points to measurable business value.
  • Work well cross-functionally and partner with AEs, Deployment, Product, and Engineering.
  • Strong bias to action and are willing to do the detailed work required.
Benefits
  • A chance to be an early team member at a fast-growing, ambitious company
  • The opportunity to push the boundaries of what’s possible with AI
  • A modern stack and the latest tools to do your best work
  • Competitive salary and meaningful equity
  • Unlimited PTO
  • Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workflow designROI modelingimplementation planningagent verificationprior authorizationclaims managementdenials managementutilization managementclaims adjudicationprovider data management
Soft Skills
building trustanalytical skillscross-functional collaborationcommunicationproblem-solvingcustomer engagementstructured thinkingattention to detailadaptabilitybias to action