Magic Spoon

Manager

• Own Magic Spoon's ERP (Microsoft Dynamics 365 Business Central) day-to-day, ensuring it runs reliably and supports the business as we grow
• Manage integrations between BC and connected systems (Shopify, EDI, 3PLs, finance and reporting tools), troubleshooting issues and rolling out enhancements as needs evolve
• Partner with Finance, Operations, and Supply Chain to make sure the ERP supports key workflows such as month end close, reporting, and decision-making
• Execute ERP enhancements and module rollouts in partnership with internal stakeholders and external implementation partners
• Run software evaluations, implementations, and rollouts from requirements gathering through training and adoption
• Lead the rollout and adoption of AI tools across the company: identify high-leverage use cases, get tools into people's hands, train teams, and help every function get more out of AI
• Partner with department leads (Finance, Operations, Commercial, People, Marketing) to understand their needs and help them pick and implement the right tools
• Stay current on what's working at peer companies and bring strong recommendations to the leadership team
• Maintain Magic Spoon’s overall systems architecture and tech stack, pressure testing current needs and future state requirements/design
• Deeply understand our data architecture and requirements to best support the team in delivering accurate and reliable data to support business processes and analysis
• Guide IT team to support departments upleveling analytics fluency and using data to drive business decisions
• Maintain a clear, prioritized IT roadmap that reflects company priorities, with transparent tradeoffs when capacity is constrained
• Run IT projects with rigor: clear scope, timelines, owners, and success criteria, delivered on schedule and on budget
• Manage the IT budget end-to-end: software contracts, renewals, hardware, and vendor spend
• Track spend rigorously, identify opportunities to consolidate or optimize tools, and bring a clear ROI lens to every investment
• Run vendor selection, contract negotiation, and ongoing relationship management; hold vendors accountable to service levels and value delivery
• Lead and develop a team of two across IT Specialist and Data Product Engineer
• Set clear goals, give regular feedback, and create growth opportunities for both
• Foster a problem-solving, business priority-centric culture within the IT function

Senior Manager, IT – Enterprise Systems

Procurement

• Support sourcing projects for raw materials and packaging components, from market research through supplier selection and contracting.
• Run competitive bidding processes across key ingredient and packaging categories, evaluating suppliers on cost, quality, capacity, and reliability.
• Track and analyze raw material commodity markets (dairy proteins, sweeteners, grains, oils, packaging substrates, etc.) to identify cost risks and savings opportunities.
• Maintain cost models that quantify savings opportunities and support procurement decisions with data.
• Support annual and quarterly COGS optimization initiatives
• Assist with day-to-day supplier relationships, including pricing negotiations, supply agreements, and performance tracking.
• Collaborate cross-functionally with R&D, Quality, Finance, and Operations to ensure sourcing decisions align with product specs, quality standards, and commercialization timelines.
• Maintain organized documentation of supplier contracts, pricing benchmarks, and project trackers.
• Monitor industry trends, supply chain disruptions, and competitive dynamics to proactively flag risks and opportunities.

Senior Associate, Procurement – Cost Optimization

• Lead end-to-end production planning with all co-manufacturers and manage relationships to ensure seamless execution and alignment on capacity, timelines, and operational priorities.
• Oversee daily and weekly production performance, resolve delays or issues, and communicate risks and updates to cross-functional partners.
• Own ERP production activities across co-mans, ensuring accurate receiving, inventory movements, and consumption tracking to maintain data integrity.
• Coordinate product movement across the network by partnering with the Freight Team and co-mans on production releases, COA readiness, and shipment timing.
• Support commercialization of new and reformulated products by ensuring co-mans have accurate specifications, BOMs, materials, and packaging requirements ahead of production.
• Approve finished good invoices, troubleshoot three-way match issues, and support pricing transitions, credit applications, and RPO-based billing.
• Maintain high-level operational reporting, including production dashboards, schedule updates, and co-man performance tracking to support visibility and decision-making.
• Ensure audit-ready documentation of production activity, inventory files, and co-man reports to support transparency, traceability, and compliance.

Contract Manufacturing Manager

Social Media Manager

• Own the company’s organic content strategy that aligns with business goals and brand growth across channels with a focus on TikTok & Instagram, including recommending content pillars and cadence
• Accelerate the reach and engagement on Instagram and TikTok
• Lead the execution of monthly content calendar including content brainstorming, editing, caption writing and post scheduling
• Ideate brand collabs based on pillars and key moments
• Build out a monthly reporting structure to share out key learnings with internal stakeholders and incorporate learnings into strategy going forward
• Concept, shoot and edit social content, including short form videos and copy, that delivers against strategy and brand tone/guardrails, while being engaging on their respective social platforms
• Comfortable in front of the camera as needed (most work likely won’t require face on camera)- eg street interviewing, in office content, etc
• Execute brand collabs and giveaways
• Partner with internal creative team to execute assets for use across social
• Partner with sales team to create retail focused content
• Partner with CX lead to infuse brand tone of voice in guidelines
• Engage with brand content comments and DMs in a way that is on brand, positive, and timely
• Maintain a pulse on trends, pop culture, current events, competitors and social media best practices, identifying key opportunities for Magic Spoon participation in conversation naturally
• Source, brief, and manage select external creators to product content
• Partner with TOF lead to identify influencer collabs