Manager

• Manage three small teams of Outreach Specialists, Care Coordinators, and Member Engagement Specialists
• Ensure Process Oversight, Target Achievement, and Performance of managed teams
• Identify and implement opportunities to streamline processes, reduce friction, and improve clarity in cross-functional interactions
• Develop and maintain clinically robust reference materials for non-clinical Care Coordinators
• Provide direct services and oversight over all fee-for-service eligible services to Mae members

Member Services Manager, Advanced Practice Provider licensed in MI

Full-stack Engineer

• Design and build new features across the stack in an agile & collaborative environment
• Evaluate technical & product tradeoffs, and translate product goals into code
• Write well-documented & tested code
• Help define high-quality software engineering standards and practices.

Senior Software Engineer

Product Manager

• Lead Product Strategy for Assigned Areas: Define and maintain the strategic roadmap for your assigned product areas
• Drive Discovery & Problem Solving: Conduct structured discovery and translate insights into clearly written problem statements
• Collaborate Across Internal Teams: Partner closely with internal business and customer-facing teams
• Leverage Data & Insights: Use both quantitative and qualitative research data
• Deliver Seamless Execution: Work cross-functionally with Product Marketing, UX Design, Data, and Engineering
• Ensure Post-Release Readiness: Support the launch execution, rollout, and adoption of key product initiatives
• Champion Continuous Improvement: Apply a continuous improvement mindset

Human Resources

• Developing job descriptions, in collaboration with the hiring manager
• Preparing compensation benchmarks, where needed
• Identifying strategic opportunities to advertise and amplify Mae’s open positions to cultivate healthy pipelines of applicants
• Resume screening, with the goal of passing vetted applicants to the hiring manager
• Develop and drive interview procedures for open positions, in collaboration with the hiring manager
• Personalizing legal-approved offer letters and consulting contracts
• Drive onboarding and offboarding procedures using existing checklists, while identifying opportunities to improve these procedures in collaboration with the COO
• Lead our annual open enrollment for benefits renewals
• Maintain our Employee Handbook with annual updates, including updating state-specific addenda
• Process contractor payroll every other week
• Communicate hour tracking (for hourly contractors) with their managers to ensure alignment to expectations
• Support culture and community-building activities, such as 360 reviews
• Support the current team when they have questions around current policies and benefits
• Consult on new policy developments

Human Resources – Fractional

Business Development Rep

• Mae is looking for a Director of Payer Business Development to build upon our roster of national and regional payer partners by generating pipeline opportunities and converting these opportunities to contracted partners\n• The Director of Business Development will partner with Mae leadership on go-to-market strategies and partnership enablement\n• This director-level role is highly collaborative, entrepreneurial, and will play a key role in the continued growth of the company\n• Responsibilities include:\n• Support conversion of pipeline to contracts through pitching, pricing and proposal development, and contracting\n• Cultivate executive-level relationships with payors, providers and other strategic partners\n• Build national and state-specific opportunities for partnerships\n• Develop pitch materials to present Mae’s solution, value proposition, and deployment considerations to health plan executives and leaders\n• Customize pitch materials based on market specific regulatory context and plan specific considerations\n• Deliver against revenue and membership growth goals by advancing opportunities from pipeline to contract deployment\n• Work closely with cross functional teams to enable contract deployment and successful payer partnerships\n• Attend industry conferences, events, webinars and other business development activities\n• Collaborate with Partner Success team for expansion opportunities within a payer partner or existing state\n• Provide feedback to the team about solution positioning, industry trends, state and federal regulations and competitive landscape\n• Maintain real-time pipeline and support forecast accuracy\n• What we are looking for:\n• 7-10 years in business development or payer relations\n• Experience working with senior executives and key decision makers\n• Skilled communicator, comfortable with client external presentations, internal meeting facilitation, and external speaking opportunities\n• Willingness to travel (10-15%)\n• Healthcare payer experience and existing c-suite relationship experience, preferably with Medicaid and Marketplace\n• Understanding of value-based payment models\n• Strong analytical and problem-solving skills

Member Services Manager, Advanced Practice Provider licensed in MI

Senior Software Engineer

Product Manager

Human Resources – Fractional

Director, Payer Business Development