Program Manager

• Serve as primary relationship lead for assigned health plan partners
• Run recurring client meetings, performance reviews, and executive updates
• Identify risks early and proactively protect partnership health
• Own internal revenue and performance targets tied to your payer markets
• Monitor month-over-month trends and implement corrective strategies
• Drive member engagement and revenue-generating utilization initiatives
• Analyze operational and program data to identify risks and growth opportunities
• Ensure all contractual obligations and reporting requirements are met
• Act as the internal strategic lead for your assigned markets

Program Manager, Payer Partnerships

Bilingual

• Conducting needs assessments and screeners which includes psycho-social, physical, medical, behavioral, environmental, and financial parameters
• Utilizes influencing / motivational skills to ensure maximum member engagement
• Acts as an advocate for member’s physical, behavioral and social structural care needs by identifying and addressing gaps
• Manage communication and relationship (phone, e-mail, presentations) with member
• Identify high-risk factors and service needs that may impact member outcomes and care plan components

Mae

Program Manager, Payer Partnerships

Care Coordinator, Bilingual – English/Spanish