Madix, Inc

System Administrator

• Manage IT systems related to Dynamics 365
• Work on Active Directory and Microsoft Azure Management
• Handle Disaster Recovery configuration and testing
• Manage Veeam Backup solution and Ninja One Management Platform
• Conduct software deployment and endpoint management/security patches/updates
• Provide Mac OS support
• Collaborate with other departments and vendors

IT System Administrator – Dynamics 365

• Responsible for managing IT systems operations and ensuring optimal performance
• Collaborate with technical teams for troubleshooting and resolving issues
• Deploy and manage software solutions across the organization
• Oversee endpoint management and compliance with security standards
• Liaise with vendors for technology procurement and services
• Participate in disaster recovery and business continuity plans
• Provide support and training to staff on IT systems
• Maintain documentation of IT processes and procedures
• Engage in project planning and execution related to IT infrastructure improvements
• Monitor and report on system performance metrics
• Ensure compliance with IT policies and procedures