Senior Product Designer, Fintech/Payments
Black Pen Recruitment
Salary
💰 £55,000 - £65,000 per year
Job Level
Senior
About the role
- Role: Senior Product Manager passionate about user-centred design, enabling public sector organisations to better design services that improve society.
- Report to one of our Lead Product Managers and lead on product within a client delivery team.
- Work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies.
- Inspire trust in the team, guide and coach teams through the product process and use influence to continuously iterate and improve ways of working and processes.
- Role model and lead teams with best practice in product discipline.
- Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs.
- Influence decision making which impacts the success of the team including scoping work, prioritisation, deadlines, budgets and evaluating risk.
- Work across one assignment for a client at one time.
- Coach, support and people manage more junior members of the Product team, steering and coaching them towards successful delivery and holding them accountable.
- Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice.
- Assist and be able to shape strategy, proposals, statements of work and roadmaps.
- Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines.
Requirements
- Excellent understanding and articulation of the value of product and user-centred design
- Experience and evidence of delivering user centred products and services from ideation through to maintenance phases
- Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects
- Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline
- Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users
- Working within a design consultancy/senior product leadership role in the public sector, health or allied areas
- Strong empathy and relationship building skills
- Desirable: Working with sales teams to build client relationships, develop opportunities and win new work
- Desirable: Working in the open - building the trust within teams to share little and often
- Desirable: Experience in re-designing legacy services and products
- Desirable: Maintaining a deep working knowledge of product,design and research techniques
- Desirable: Experience in line management
- SC Eligibility: Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education).
