Manager, Reconciliations
Macmillan
full-time
Posted on:
Location Type: Hybrid
Location: Gordonsville • Virginia • United States
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About the role
- Manage day-to-day reconciliation of Amazon Vendor Central activity including invoices, payments, chargebacks, and credit memos.
- Ensure reconciliations are completed accurately and in accordance with established timelines to support month-end close.
- Identify and escalate reconciliation variances and issues as appropriate.
- Oversee research on shortage, compliance, price and discount, and post-audit deductions.
- Coordinate dispute submissions and follow-up to support recovery efforts.
- Review complex or higher-value cases prior to escalation.
- Track outstanding deductions and recovery status.
- Support preparation of Amazon-related accruals, reserves, and write-off documentation.
- Partner with Senior Management on revenue recognition, forecasting, and variance explanations.
- Support internal and external audits with complete documentation.
- Identify opportunities to improve reconciliation processes and workflows.
- Assist with the implementation of process enhancements and automation tools.
- Support continuous improvement of accuracy, efficiency, and cycle time.
- Monitor recurring chargebacks and shortages to identify potential compliance issues.
- Partner with Operations and other internal teams to support corrective actions.
- Track trends by ASIN, fulfillment center, vendor code, or carrier and share insights as needed.
- Supervise reconciliation analysts.
- Assign work, set priorities, and monitor workload and performance.
- Provide coaching, training, and development opportunities.
- Maintain SOPs, training materials, and escalation guidelines.
- Communicate reconciliation status, issues, and risks to internal stakeholders.
- Provide regular updates to management.
- Serve as a subject-matter resource for Amazon Vendor Central reconciliation.
Requirements
- Associate’s degree or equivalent experience; Bachelor’s degree preferred.
- 2+ years of reconciliation, accounting, or high-volume transactional / e-commerce finance experience.
- 2+ years of people management or team lead experience.
- Experience working with complex customer accounts or e-commerce platforms; Amazon Vendor Central experience preferred.
- Strong Excel skills; Access experience preferred.
- Strong analytical, organizational, and communication skills.
Benefits
- $1,000 Retention Bonus (after 1 year)
- Paid Time Off
- 11 Paid Holidays
- Eligible to participate in the 401(k) Plan
- Competitive Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
reconciliationaccountingtransactional financee-commerce financedata analysisprocess enhancementautomation toolsExcelAccess
Soft Skills
analytical skillsorganizational skillscommunication skillscoachingtrainingteam leadershipproblem-solvingtime management
Certifications
Associate’s degreeBachelor’s degree