Macmillan

Content Manager – Original Custom

Macmillan

full-time

Posted on:

Location Type: Remote

Location: Alaska • Hawaii • United States

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Salary

💰 $55,000 - $60,000 per year

About the role

  • Own and manage the end-to-end delivery of media components for assigned custom courseware products
  • Collaborate with project editors, instructors/authors, and other stakeholders to plan, evaluate, and deliver digital content that meets quality, accuracy, accessibility, and user experience standards
  • Collaborate directly with instructors to clarify project goals, gather requirements, answer questions, and ensure media deliverables align with instructional needs and course objectives
  • Independently create, manage, and maintain Jira tickets throughout the project lifecycle
  • Oversee quality assurance, launch, and lifecycle management of media products
  • Work with media production, QA vendors, and internal partners to prepare products for launch, resolve issues, and manage updates across the product lifecycle
  • Hire, onboard, and manage contractors, freelancers, vendors, and accuracy reviewers as needed
  • Create, maintain, and refine workflows and related documentation for assigned topics or product areas
  • Serve as a technical and courseware expert for custom products
  • Maintain and apply knowledge of pedagogical and market trends to support custom product strategy

Requirements

  • Bachelor's Degree
  • 3+ years of editorial experience in educational publishing
  • 1+ year of media editorial experience or equivalent experience working with digital learning products
  • Demonstrated ability to work with a high level of organization, attention to detail, and self-direction
  • Strong written and verbal communication skills, with experience explaining complex information to a variety of internal and external stakeholders
  • Demonstrated ability to exercise independent judgment and make informed decisions within defined project scope
  • Ability to influence stakeholders and drive projects forward
  • Demonstrated customer service skills and comfort working directly with instructors and other external stakeholders
  • Proven project management and organizational skills, including the ability to manage multiple projects concurrently, prioritize effectively in a fast-paced environment, collaborate in group problem-solving situations, and work within established timelines and budgets
  • Ability to collaborate in group problem-solving situations, and work within established timelines and budgets.
Benefits
  • Competitive pay and bonus plan
  • Generous Health Benefits (Medical, Dental, Vision)
  • Contributions to your 401k retirement account through Fidelity
  • Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!)
  • Employee Assistance Program, Education Assistance Program
  • 100% employer-paid life and AD&D insurance
  • And much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
media components deliverydigital content evaluationquality assuranceproject managementworkflow documentationpedagogical knowledgemedia editorial experiencedigital learning products
Soft Skills
organizationattention to detailself-directionwritten communicationverbal communicationindependent judgmentinfluence stakeholderscustomer servicecollaborationproblem-solving
Certifications
Bachelor's Degree