MacDonald-Miller Facility Solutions

Service Accounting Specialist

MacDonald-Miller Facility Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • United States

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Salary

💰 $29 - $38 per hour

About the role

  • Process All Non-Billable Service Calls: Ensure every call is logged and handled accurately.
  • Accurate and Timely Invoicing: Create and submit invoices to customers, ensuring all specific requirements and guidelines are met.
  • Cross-Team Collaboration: Partner with Coordinators, Area Operations Managers, Technicians and Foremen to verify that all invoices reflect accurate costs and details before closing.
  • Efficient Problem-Solving: Apply critical thinking and problem-solving skills to maximize monthly invoicing efficiency and accuracy.
  • Maintain Accurate Records: Keep billing instructions and contact information up to date to support smooth and consistent invoicing.
  • Exceptional Customer Support: Provide outstanding customer service and financial support to the Service team and other business units.
  • Handle Adjustments Promptly: Process credits and revised invoices accurately and in a timely manner upon request.
  • Proactive Follow-Up: Follow up with both internal and external customers to address billing inquiries and ensure resolution.
  • Update Labor Rates: Manage and update labor rates as needed to reflect current agreements and conditions.
  • Timely Call Processing: Ensure all call types are processed quickly and accurately to maintain operational efficiency.
  • Reports to Stephanie Boone, Service Accounting Supervisor.

Requirements

  • Exceptional organizational skills and attention to detail to maintain accurate records.
  • Educational or work experience in accounting is a plus but not required — we’re willing to train someone eager to grow and invest in themselves.
  • Flexibility to work overtime when needed.
  • Highly ethical and trustworthy.
  • Positive and passionate with a can-do attitude.
  • Goal-oriented and driven to succeed.
  • A supportive and reliable team player.
  • Adaptable and able to thrive in a dynamic environment.
Benefits
  • Medical, dental, vision for employees (coverage available for dependents for shared premium).
  • 401k retirement plan including Company matching.
  • Vacation and Sick Compensation (PTO), and Holiday Pay!
  • Disability income protection including short term and long-term disability.
  • Employee and dependent life insurance.
  • Wellness Program.
  • Employee Assistance Program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingbillingrecord keepingproblem-solvingcritical thinkingcustomer servicefinancial supportadjustments processinglabor rate managementcall processing
Soft Skills
organizational skillsattention to detailflexibilityethicaltrustworthypositive attitudegoal-orientedteam playeradaptabilityreliability