MAA

Regional Service Director

MAA

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Job Level

Lead

About the role

  • Evaluates all preventive maintenance, routine maintenance, market ready programs, and all other maintenance programs on each property.
  • Responds to issues as requested by the Director of Property Management Operations, Director of Maintenance or the Regional Director of Operations and Area Leaders for resolution of issues.
  • Assists Community Leaders with interviews and testing of Lead Service Technicians.
  • Assists Community Leaders with orientation training of Lead Service Technicians and training of other maintenance personnel.
  • Assists property staff in coordination of contract and in-house labor in case of an emergency.
  • Provides information to Community Leaders and Area Leaders for competitive pricing of goods and services.
  • Conducts quarterly maintenance audits of all properties in the defined region.
  • Documents the above conditions on the maintenance audits and make notes for the preparation of the Capital Improvements Budget.
  • Advises the Community Leaders of any items noted on the inspection forms.
  • Assists Community Leaders with the preparation of the budget for maintenance parts and replacement accounts.
  • Identifies and prepares budgets for future years’ capital improvements.
  • Verifies all capital improvements budgeted for are necessary.
  • Writes specifications for all necessary projects.
  • Solicits bids from qualified contractors for specified projects.
  • Writes contracts and schedules work to be done with the Community Leader and the Contractor.
  • Inspects work and verifies performance as described in the specifications.
  • Tracks progress of all capital improvements and submit the Capital Project Status Report to the Director of Physical Assets and other capital improvement-related members of Mid-America’s management team.
  • Assists with due diligence inspections on potential acquisition properties.
  • Performs other related duties as assigned to meet the needs of the business.

Requirements

  • High school diploma/GED
  • Three years as a maintenance supervisor in a multi housing setting or a similar type of position.
  • Experience and/or training in HVAC repair and installation and at least a working knowledge of the following: appliance repair, plumbing, carpentry, roofing, electrical work, carpet laying, painting, drywall, and the general knowledge required to read, write, and evaluate specifications and contracts for capital projects.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
HVAC repairHVAC installationappliance repairplumbingcarpentryroofingelectrical workcarpet layingpaintingdrywall
Soft Skills
communicationleadershiporganizational skillsproblem-solvingtrainingbudget preparationcontract negotiationinspectioncoordinationevaluation
Certifications
High school diplomaGED