Director

• Evaluates all preventive maintenance, routine maintenance, market ready programs, and all other maintenance programs on each property.
• Responds to issues as requested by the Director of Property Management Operations, Director of Maintenance or the Regional Director of Operations and Area Leaders for resolution of issues.
• Assists Community Leaders with interviews and testing of Lead Service Technicians.
• Assists Community Leaders with orientation training of Lead Service Technicians and training of other maintenance personnel.
• Assists property staff in coordination of contract and in-house labor in case of an emergency.
• Provides information to Community Leaders and Area Leaders for competitive pricing of goods and services.
• Conducts quarterly maintenance audits of all properties in the defined region.
• Documents the above conditions on the maintenance audits and make notes for the preparation of the Capital Improvements Budget.
• Advises the Community Leaders of any items noted on the inspection forms.
• Assists Community Leaders with the preparation of the budget for maintenance parts and replacement accounts.
• Identifies and prepares budgets for future years’ capital improvements.
• Verifies all capital improvements budgeted for are necessary.
• Writes specifications for all necessary projects.
• Solicits bids from qualified contractors for specified projects.
• Writes contracts and schedules work to be done with the Community Leader and the Contractor.
• Inspects work and verifies performance as described in the specifications.
• Tracks progress of all capital improvements and submit the Capital Project Status Report to the Director of Physical Assets and other capital improvement-related members of Mid-America’s management team.
• Assists with due diligence inspections on potential acquisition properties.
• Performs other related duties as assigned to meet the needs of the business.

MAA

Regional Service Director