About the role
- Lead the planning, execution, and delivery of complex global and UK digital campaigns, ensuring alignment with client objectives and timelines.
- Serve as the main contact for clients, managing expectations, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
- Develop and implement project strategies that align with client goals and industry standards, driving innovation and best practices within the agency.
- Oversee project budgets, ensuring efficient resource allocation and financial accountability.
- Implement rigorous quality control processes to ensure all deliverables meet regulatory requirements and company standards.
- Work closely with internal teams, including Operations and Client Partnership, to deliver integrated solutions that meet client needs.
Requirements
- Strong communication skills – oral and written
- People person – can work with different teams
- Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
- Strong ability to prioritise workload
- An enthusiastic team player with the desire to exceed objectives.
- Additionally, you will have an opportunity to attend relevant workshops and conferences to enhance your skills.
- Join a vibrant team of professionals who value collaboration and innovation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsteam playerproactivecustomer serviceability to prioritise workloadmanaging expectationsaddressing concernsdriving innovationquality controlfinancial accountability