Quality Control Analyst – Mortgage Loan Documentation, Loss Mitigation Operations
M&T Bank
full-time
Posted on:
Location Type: Hybrid
Location: Getzville • New York • United States
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Salary
💰 $21 - $34 per hour
Job Level
About the role
- Perform quality control reviews on physical and digital loss mitigation documents
- Verify accuracy, completeness, and regulatory compliance of all forms, signatures, dates, notary blocks, and loan terms
- Compare documents to internal systems of record to ensure data alignment
- Identify, track, and document defects or inconsistencies; escalate issues in accordance with internal policies
- Communicate findings to drafting specialists, processors, and third-party vendors
- Support process improvement efforts to reduce error rates and improve workflow efficiency
Requirements
- Associate degree, or equivalent work experience
- 1+ year of related work experience, such as quality control or review experience
- Experience working with physical documents and navigating multiple computer systems
- Strong attention to detail and accuracy
- Ability to think independently and make sound decisions
- Strong multitasking and organizational skills
- Solid verbal and written communication abilities
- Knowledge of audit, QA, or compliance-related roles
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality controldocument reviewregulatory compliancedata alignmentdefect trackingprocess improvementworkflow efficiency
Soft Skills
attention to detailindependent thinkingdecision makingmultitaskingorganizational skillsverbal communicationwritten communication
Certifications
Associate degree