M&S Consulting

Human Resources

• Organizing trainings
• Administering employee benefits and leaves
• Creating HR policies
• Ensuring all employee records are up-to-date and confidential
• Acting as the main point of contact for employees’ queries on HR-related topics
• Planning and conducting new employee orientation
• Identifying and managing training and development needs for employees
• Administering HR policies and procedures
• Administering and ensuring compensation and benefits are in line with company policies and legislation
• Supporting annual performance review
• Implementing and monitoring performance management system
• Handling employee complaints, grievances and disputes
• Administering employee discipline processes
• Facilitating Performance Improvement Plans
• Maintaining the human resource information system and employee database
• Coordinating employee safety, welfare and wellness
• Maintaining knowledge of legal requirements and government reporting regulations affecting HR functions
• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations

HR Generalist

Software Engineer

• Provide expertise and knowledge in the areas of ABAP development
• Working as part of a larger team
• Execute systems scope and objectives
• Prepare detailed specifications from which programs will be written
• Design, code, test, debug, and document programs
• Work at the highest technical level of all phases of applications systems analysis and programming
• Create and maintain high level implementation plans, design documentation, and data and process models
• Work with the users, technical and solution architects to define the data requirements and structure for the application
• Review the application deliverables throughout development to ensure quality and traceability to requirements and adherence to all quality management plans and standards
• Understand business requirements behind assigned tasks
• Prepare data for testing, execute and verify test cycles

SAP ABAP Developer

ServiceNow

• Act as a trusted liaison between business stakeholders and technical teams throughout the ServiceNow lifecycle
• Lead requirements gathering, analysis, and documentation, translating business needs into actionable ServiceNow solutions
• Facilitate discovery sessions, workshops, and gap analyses, producing high-quality deliverables (process flows, user stories, acceptance criteria, etc.)
• Support and enhance CMDB and Application Portfolio Management (APM) processes, including data governance and configuration management best practices
• Assist with Event Management planning, backlog preparation, and operational readiness as demand scales
• Communicate clearly with leadership, including reporting on coverage, skills, regions, and language alignment
• Contribute to continuous improvement initiatives and operational excellence across the ServiceNow program

HR Generalist

SAP ABAP Developer

ServiceNow Business Analyst – Bilingual, Portuguese, English