Müller's Solutions

ServiceNow Platform Architect – Solution Architect

Müller's Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • Egypt

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Tech Stack

ServiceNow

About the role

  • Engage with stakeholders to gather business requirements and translate them into technical designs for ServiceNow solutions.
  • Architect, design, and implement ServiceNow solutions that meet the unique needs of our clients.
  • Lead solution development, ensuring integration with other systems and adherence to security and compliance standards.
  • Provide mentorship and guidance to developers and project teams throughout the entire implementation process.
  • Perform system testing, quality assurance, and user acceptance testing to ensure solutions meet client expectations.
  • Develop and maintain comprehensive documentation for architectures, configurations, and process workflows.
  • Keep abreast of the latest ServiceNow features and industry trends to recommend enhancements and optimizations.
  • Conduct training sessions for end-users to ensure effective utilization of the ServiceNow platform.

Requirements

  • Bachelor's degree in Computer Science, IT Management, or a related field.
  • A minimum of 5 years of experience as a Solution Architect or Platform Architect, specifically with ServiceNow.
  • In-depth understanding of ServiceNow modules, capabilities, and architecture.
  • Proven experience in designing and implementing enterprise-level ServiceNow solutions.
  • Strong analytical and troubleshooting skills, with an emphasis on delivering high-quality solutions.
  • Excellent written and verbal communication skills for the effective engagement of stakeholders.
  • Ability to work independently and manage multiple assignments in a fast-paced environment.
  • ServiceNow certifications (e.g., Certified Implementation Specialist) are highly preferred.
Benefits
  • Opportunity to work with a talented and passionate team.
  • Competitive salary and benefits package.
  • Exciting projects and innovative work environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNowsystem testingquality assuranceuser acceptance testingtechnical designsolution developmentintegrationdocumentationtroubleshootingenterprise-level solutions
Soft Skills
mentorshipguidanceanalytical skillscommunication skillsindependencetime management
Certifications
Certified Implementation Specialist