m|events

Manager

• As a Project Manager (m/f/d) on the Online team, you act as the central interface between clients, technology teams and internal departments.
• You are responsible for planning, managing and successfully executing our projects — from initial development through on-site implementation at some of the world’s largest congresses.
• You help ensure our platform solutions are tailored, reliable and user-centered.
• End-to-end project responsibility: plan, manage and deliver digital platform and SaaS projects from initiation to successful go-live in virtual and hybrid formats.
• AI integration & product strategy: you apply your understanding of modern AI technologies to advise clients confidently and to implement AI-powered features meaningfully within our projects.
• In this role you coordinate relevant stakeholders and ensure that AI-based solutions are implemented efficiently, with a user focus and in alignment with our product strategy.
• Client consulting & support: proactive client support, establishing project structures, and expectation and objective management.
• Stakeholder & team coordination: you act as the link between development, UX/design, support, sales and external partners — communication and alignment are central.
• Resource & time planning: define project scope, milestones, workflows, MVP goals and priorities.
• Quality assurance & controlling: ensure deliverable quality, budget and schedule control, and risk management.
• Optimization & reporting: continuously improve processes, workflows and project standards through reports, lessons learned and KPI tracking.
• Tool management: use modern project and collaboration tools to enable efficient management and transparency.

Project Manager Online Services – m/f/d