Lyric - Clarity in motion.

Director, Business Operations – Prepay Editing

Lyric - Clarity in motion.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $180,347 - $270,521 per year

Job Level

Lead

About the role

  • Partner closely with the GM to translate strategy into actionable quarterly and annual operating plans, with clear milestones, ownership, and measurable outcomes
  • Serve as the connective tissue across the business—ensuring alignment between growth strategy, product/content development, and client delivery
  • Design and lead the operating rhythm of the business, including weekly business reviews, monthly operating reviews, and quarterly planning cycles
  • Establish governance frameworks, decision-making processes, and risk management practices that drive clarity, speed, and accountability
  • Own end-to-end performance visibility across pipeline, revenue growth, content readiness, client execution, and realized savings
  • Build executive-level dashboards and insights that inform decisions and highlight opportunities to accelerate growth
  • Drive complex, cross-functional programs spanning content strategy, clinical build, solution design, analytics, client delivery, and customer support
  • Proactively identify dependencies and execution risks, removing bottlenecks to ensure on-time, high-quality delivery

Requirements

  • Minimum of eight (8) years of experience in Strategy & Operations, Product Ops, BizOps or Management Consulting, ideally within healthcare or healthcare technology.
  • Demonstrated success driving cross-functional execution without direct authority, including managing complex dependencies and timelines.
  • Strong quantitative and analytical capability—experience building KPIs, dashboards, operating reviews, and performance narratives.
  • Experience improving processes and operating systems (planning, governance, reporting, handoffs) in a scaling organization.
  • Strong communication skills with the ability to synthesize ambiguity into clear recommendations, decisions, and action plans.
  • Familiarity with healthcare claims/payment workflows and/or savings-based value propositions (or strong adjacent experience).
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategy executionoperating plansperformance visibilityKPI developmentdashboard creationprocess improvementgovernance frameworksrisk managementcross-functional program managementanalytics
Soft Skills
communicationanalytical capabilitysynthesis of ambiguitydecision-makingaccountabilityleadershipcollaborationproblem-solvingorganizational skillsadaptability