Lyric - Clarity in motion.

DevOps Engineer

• Architect, implement, and optimize cloud-based solutions using industry best practices
• Provide mentorship and technical guidance to junior engineers
• Drive continuous improvement and innovation across DevOps practices
• Collaborate with cross-functional teams to design and deploy robust, automated systems
• Support mission-critical applications and services through scalable infrastructure solutions
• Monitor and maintain the health, performance, and reliability of cloud environments
• Proactively identify and resolve issues to minimize downtime and service disruptions
• Participate in the on-call rotation and incident response activities

Staff Azure DevOps Engineer

Technical Product Manager

• Own the product lifecycle for one or more core platform capabilities
• Collaborate cross-functionally with engineering, architecture, and product teams to deeply understand technical needs and business context.
• Drive requirements gathering, documentation, and prioritization for foundational services and systems.
• Translate complex business and technical concepts into clear product narratives and development plans.
• Ensure solutions are scalable, secure, observable, and supportable from day one.
• Define KPIs and success metrics for platform adoption, performance, and efficiency.
• Build alignment across stakeholders, balancing short-term delivery with long-term platform vision.

Senior Technical Product Manager

Full-stack Engineer

• Architect and implement core services, systems, and APIs with a focus on scalability, security, and maintainability
• Serve as a technical leader across multiple projects, providing guidance on system design, coding best practices, and performance optimization
• Collaborate cross-functionally with product managers, designers, and other engineers to deliver high-quality solutions
• Lead design reviews, code reviews, and contribute to technical documentation and RFCs
• Investigate and resolve critical issues in production systems, ensuring reliability and uptime
• Drive adoption of engineering best practices, tools, and frameworks across teams
• Mentor and coach junior and mid-level engineers, helping them grow in their technical careers

Staff Software Engineer

AI Engineer

• Architect and drive the strategic vision for AI/ML platforms that power document ingestion, understanding, and extraction across multiple product teams and use cases.
• Establish organization-wide frameworks and standards for dataset quality, ML validation methodologies, and model verification processes that ensure healthcare-grade safety and compliance.
• Define core ML infrastructure for LLM operations, including model serving platforms, fine-tuning pipelines, and generative AI systems that enable teams to build reliable document understanding applications at scale.
• Lead the technical architecture for production capabilities.
• Build and optimize the core RAG infrastructure, vector database architecture, and LLM integration patterns that enable efficient retrieval and structured output generation for downstream systems.
• Drive cross-functional technical strategy, partnering with product, clinical, and engineering leadership to align multi-quarter ML roadmaps with business requirements and regulatory compliance.
• Mentor junior/mid AI/ML engineers across distributed teams, establish best practices for model training, evaluation, and monitoring, and define ML engineering standards that scale across the organization.
• Stay abreast of the latest advancements in generative AI and lead technical evaluation and adoption of cutting-edge techniques that provide measurable business value.

Staff AI Engineer

• Ship modernization work at a pace that surprises people
• Use AI agents (Cursor, Claude Code, Codex) to blow through framework upgrades, refactors, API extraction, test scaffolding, and documentation
• Build reusable playbooks the team can actually follow
• Modernize a real .NET + SQL Server stack into something you'd be proud of
• Build with security and privacy as defaults, not afterthoughts
• Work with analysts, stakeholders, and other engineers to turn business problems into working software

Senior Software Engineer

Data Analyst

• Plans, conducts, and directs the analysis of both internal and external business problems to be solved with automated systems.
• Works with clients to develop analyses for the purpose of pre-sale software evaluation, claims editing optimization, or ad hoc reporting.
• Leads analytic engagements for a portfolio of clients, in conjunction with internal business intelligence to design analyses to meet customer needs.
• Facilitates all pieces of external and internal analytic engagements, such as data diagnostic review, data mapping, edit analysis using Excel and SQL, and presentations using PowerPoint.
• Executes complex analyses to aid in reporting and interpretation of analytical findings to build a customer solution roadmap and achieve maximum value from the ClaimsXten Portfolio suite of products and services.
• Compiles findings into a clear, concise, and actionable deliverable.
• Presents findings to customers and completes necessary follow-up analysis.
• Manages customer portfolio of analytic engagements and deliverables, responding to any ad hoc requests on an ongoing basis.
• Manage and prioritize multiple projects simultaneously and adapt to rapidly changing schedules, priorities, and workflows.

Senior Data Analyst – Healthcare Claims

Analyst

• Supports the Data Mining (DM) program by independently investigating moderate-to-complex payment errors resulting from incorrect processing of payment policies, contract terms, billing, and/or coding to prevent and recover improper claim payments.
• Performs hands-on casework in a high-volume environment, including investigation, documentation, and system updates, while applying advanced analytical skills to interpret claims and reimbursement data, identify trends and false positives, and contribute to concept development and process improvements that enhance accuracy and operational performance within the DM program.
• Operates with increased autonomy, applying judgment to resolve non-routine scenarios, and contributes to improving workflows, logic, and data quality, while collaborating cross-functionally to support scalable payment integrity outcomes.
• Review, prioritize, and independently work assigned DM leads (automated and manual), including moderate-to-complex and high-dollar cases, to determine verification steps and next actions.
• Investigate and validate payment terms (Inpatient, Outpatient, Professional, Ancillary) using internal systems, payer portals, contracts, and other approved data sources.
• Analyze claim inventory from identification to resolution.
• Develop concept overviews and analysis.
• Compile sample claims and supporting documentation for Client review and approval.
• Maintain a library that includes instructions for validating specific audit concepts.
• Create clear, detailed, and accurate case notes that capture verification steps, evidence, and outcomes in internal tools to support audits and downstream recovery/reprocessing.

Payment Integrity Analyst II – Data Mining

Software Engineer

• Assist in designing and developing agentic AI workflows to automate Corporate IT processes
• Build integrations across enterprise platforms (HRIS, ITSM, identity, device management, finance systems)
• Support development of AI-powered agents for ticket triage, request fulfillment, and knowledge retrieval
• Collaborate with Helpdesk, Enterprise Applications, and Systems teams to identify automation opportunities
• Develop scripts (Python, PowerShell, or similar) to support workflow execution
• Document workflows, architecture diagrams, and operational procedures

Autonomous AI Workflow Developer – Intern

Medical Director

• Serve as Lyric’s clinical ambassador to payer clients, engaging directly with medical directors, clinical operations executives, and CMOs.
• Build trusted advisory relationships that expand Lyric’s influence within payer organizations.
• Map client clinical leadership structures and proactively identify opportunities for strategic engagement.
• Partner with go-to-market and sales teams to support new business development, renewal discussions, and client growth initiatives.
• Provide expertise on health plan payment policies, claims editing methodologies, and their downstream impact on provider networks and cost-of-care strategies.
• Communicate Lyric’s payment policy and editing content in ways that inform, advise, and influence adoption, ensuring clients strengthen their payment integrity programs while advancing Lyric’s market impact and value capture.
• Offer deep subject matter expertise in payer affordability, medical and reimbursement policy, and primary and secondary code edits.
• Represent Lyric at industry conferences, client forums, and thought leadership venues as a credible clinical and policy voice.
• Act as a conduit of clinical and policy information from payer clients to Lyric’s content, product, and solution development teams.
• Support development of go-to-market strategies, sales collateral, and solution positioning with a strong clinical and policy perspective.

Senior Medical Director

Data Scientist

• Work cross functionally to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from claims databases to drive optimization and improvement of product development, sales, marketing techniques and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Develop custom data models and algorithms to apply to data sets.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
• Coordinate with different functional teams to implement models and monitor outcomes.
• Develop processes and tools to monitor and analyze model performance and data accuracy including responsible AI.

Staff Data Scientist

• Ship modernization work at a pace that surprises people.
• Use AI agents (Cursor, Claude Code, Codex) to blow through framework upgrades, refactors, API extraction, test scaffolding, and documentation - while catching hallucinations and preventing regressions before they hit a PR.
• Build reusable playbooks the team can actually follow: prompt templates, repo-level agent instructions, migration checklists, review heuristics, and clear "definition of done" standards for AI-assisted changes.
• Modernize a real .NET + SQL Server stack into something you'd be proud of.
• Own it like it's yours - especially because this is healthcare. Build with security and privacy as defaults, not afterthoughts. Put real quality guardrails in place: automated tests that actually catch things, CI that blocks bad changes, structured logging, observability that tells you what's happening before users do.
• Work with real humans to ship things that matter. Partner with analysts, stakeholders, and other engineers to turn business problems into working software - not just technically correct software, but software that actually solves the problem.

Senior Software Engineer – Fullstack

Security Engineer

• Actively participate in various business and enterprise architecture forums to champion cloud security interests and provide expertise on security-related issues
• Create and maintain security strategy plans and roadmap,; influence the planning and execution of the roadmap with measurable benchmarks to show progress (or deficiencies requiring additional attention)
• Develop and maintain Security Architecture processes and artifacts that enable the enterprise to implement security capabilities that are aligned with the business, technology, and threat drivers
• Serve as the subject matter expert in secure cloud technology design, development, and implementation in support of products, solutions, and business functionality enablement
• Establish architecture design principles and practices to improve performance, effectiveness, security, compliance, and scalability of solutions
• Partner with cross-functional teams to assess cloud security risks by establishing security architecture with a focus on threat detection, security control enforcement, and incident response
• Understand the offerings within Amazon Web Services (AWS) as well as other leading cloud service providers
• Based on business requirements, plan and design cloud-native architecture that adheres to cloud security frameworks, standards, and best practices
• Determine baseline security configuration standards for operating systems (e.g., OS Hardening), network segmentation, web application firewall, mobile devices, etc.
• Review security technologies, tools, and services, and make recommendations to the broader security team for their use, based on security policy and procedures

Security Architect

Product Marketing

• Oversee project and team members that participate in supporting our business with ongoing data, analytics, automation, vendor management and partner needs.
• Additional duties include oversight of team members that participate in the design, development, implementation, and ongoing relationship management of Lyric’s Payment Integrity Solutions and partnerships.
• Accountable for the client support and development of leadership facing information, customer presentations and dashboards that summarize product and strategy value propositions driving additional client growth.
• Participate in initiatives with Executive Leadership to identify critical business opportunities that transform existing processes to drive increased performance.
• Upon identification of a new growth partner, develop an implementation plan and ongoing vendor management model to ensure flawless integration into existing Lyric products and services.
• Create a partner management playbook that will continue to evolve through lessons learned and closed feedback loops.
• Drive process improvements in our product and partner model to ensure end to end readiness across all Lyric cross-functional teams.
• Remediate through complex organizational issues to ensure alignment at all levels of the organization.
• Work with the Partner Strategy and Product Strategy team to identify new market opportunities and future partnerships.
• Build strong relationships and Champion a growth mindset.
• Set the tone for a culture of collaboration, execution, and continuous improvement across the Lyric organization.
• Foster a results-oriented environment and empower our team to achieve ambitious goals.