Lyric - Clarity in motion.

Data Engineer

• Work cross functionally to identify opportunities for leveraging company data to drive business solutions.
• Design, build, and maintain robust data pipelines to support optimization and improvement of product development, sales, marketing techniques and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Develop custom data models, pipelines, and architecture to apply to large-scale data sets.
• Build scalable, reliable data infrastructure to optimize customer experiences, revenue generation, and other business outcomes.
• Coordinate with different functional teams to implement data solutions and monitor pipeline performance.
• Develop processes and tools to monitor and analyze data pipeline performance, data quality, and data accuracy, including responsible AI practices.
• Champion innovation in data engineering practices, evaluating and introducing new tools, architectures, and techniques to keep the organization at the leading edge.

Staff Data Engineer

QA Engineer

• Design, develop, and execute test cases for projects of varying complexity
• Analyze client and system requirements, clarify ambiguities, and create detailed test designs
• Utilize both manual and automated testing techniques
• Develop and maintain reusable test artifacts
• Conduct thorough test result reviews to ensure accuracy
• Act as a consultative partner to customers
• Facilitate discovery sessions and workshops
• Participate in requirement and design review sessions
• Strive to prevent unnecessary challenges by promoting comprehensive requirements gathering
• Identify gaps and inconsistencies in requirements early
• Provide input into QA strategy improvements
• Serve as a subject matter expert for special projects
• Ensure seamless 100% PTO coverage
• Monitor project and service delivery outcomes
• Lead change management efforts
• Proactively identify opportunities to add value

Staff Quality Assurance Analyst

Content Marketing Manager

• Advises on ClaimsXten clinical content and rules/policies, including documentation requirements, client customizations, and configuration options.
• Leads client-facing discussions, serving as subject matter expert explaining ClaimsXten edit logic, content sourcing, rationale and expected outcomes to organizations that utilize Lyric’s edits for pre-payment editing.
• Maintains working understanding of Lyric’s product behavior to explain and troubleshoot edit outcomes (e.g., triggers, rule logic, content overlaps, configuration dependencies).
• Reviews data analytics to assess impacts to content changes and new CPT/HCPCS/ICD10CM code set updates.
• Supports client escalations related to Pre-Payment edits, including analysis of scenarios and articulation of recommended resolution paths.
• Serves as Clinical liaison across Clinical Operations, Client Success, and other cross functional Lyric teams to increase value of ClaimsXten edits to clients.

Medical Content Analyst, Specialist – Pre-Pay Policy

DevOps Engineer

• Architect, implement, and optimize cloud-based solutions using industry best practices
• Provide mentorship and technical guidance to junior engineers
• Drive continuous improvement and innovation across DevOps practices
• Collaborate with cross-functional teams to design and deploy robust, automated systems
• Support mission-critical applications and services through scalable infrastructure solutions
• Monitor and maintain the health, performance, and reliability of cloud environments
• Proactively identify and resolve issues to minimize downtime and service disruptions
• Participate in the on-call rotation and incident response activities

Staff Azure DevOps Engineer

Technical Product Manager

• Own the product lifecycle for one or more core platform capabilities
• Collaborate cross-functionally with engineering, architecture, and product teams to deeply understand technical needs and business context.
• Drive requirements gathering, documentation, and prioritization for foundational services and systems.
• Translate complex business and technical concepts into clear product narratives and development plans.
• Ensure solutions are scalable, secure, observable, and supportable from day one.
• Define KPIs and success metrics for platform adoption, performance, and efficiency.
• Build alignment across stakeholders, balancing short-term delivery with long-term platform vision.

Staff Data Engineer

Staff Quality Assurance Analyst

Medical Content Analyst, Specialist – Pre-Pay Policy

Staff Azure DevOps Engineer

Senior Technical Product Manager