Business Development Manager
Lyrebird Health
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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About the role
- Own inbound opportunities from first contact through to close.
- Qualify opportunities, understand buying motivations, and progress deals with intent and structure.
- Handle objections confidently, follow up with clarity, and ask for commitment when the time is right.
- Maintain accurate pipeline visibility and communicate progress clearly to leadership.
- Guide clinicians through Lyrebird with clear, confident demos tailored to their workflow.
- Identify a clinic’s primary pain points early (documentation, letters/forms, after-hours admin, workflow friction) and prioritise the workflows that create the fastest “aha” moment.
- Support onboarding and early activation so new customers reach meaningful usage quickly.
- Ensure the first 30–60 days are exceptional by removing friction and supporting confident use.
- Monitor early usage signals and step in when support, education, or guidance is needed.
- Expand within and across practices — cross-selling and up-selling where there is genuine value.
- Collect feedback from clinicians and share insights with Product, Support, and Operations.
- Ensure a premium experience for every new practice engaging with Lyrebird.
Requirements
- Experience in sales, business development, or revenue-focused customer roles (ideally SaaS, healthtech, or complex services).
- Strong communicator: clear on calls, confident in demos, effective in objection handling and follow-up.
- Able to manage high-volume inbound interest while prioritising high-impact opportunities.
- Naturally curious and able to become highly fluent in a product quickly.
- You connect customer problems to commercial outcomes.
- Positive, reliable, and comfortable working in a fast-growing, evolving environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communicatorconfident in demoseffective in objection handlingclear on callsnaturally curiousable to manage high-volume inbound interestprioritising high-impact opportunitiespositivereliablecomfortable in fast-growing environments