The Clinical Go-To: Act as the primary People Ops partner for Clinical Operations pods. You will attend various cross-functional meetings, listen to challenges, and translate those needs into efficient People Ops workflows
Operational Bridge: Serve as the functional operational lead for clinical-specific initiatives. You understand the clinical lifecycle and ensure the broader People Ops team has the context needed to execute flawlessly
Enablement & Solutions: Identify friction points in how clinical employees interact with our systems (onboarding, access, job changes) and jump in to provide the operational expertise required to solve complex issues
Operational Thought Partner: Serve as a key collaborator on clinical-specific people strategies, including the analysis and action planning for engagement surveys and the development of data-driven retention initiatives
Recruiting & Onboarding Alignment: Lead the synchronization between Clinical Recruiting, People Ops, and Clinical Ops, ensuring that high-volume hiring translates into a seamless day one and beyond experience
Partner with Employee Relations (ER) and Legal as the main People Operations Compliance lead, helping to build the People Ops compliance enablement roadmap for the entire U.S. population across the clinical and non-clinical space
Lead the maintenance and refresh of our Employee Handbooks to ensure that policies for both our clinical and non-clinical populations are accurate, compliant, and easy for employees to access and navigate
Manage the annual EEO-1 reporting process for the clinical and non-clinical population
Lead recurring audits of our People Operations processes to ensure we remain 100% audit-ready
Manage labor law poster refreshes and state-specific notices, ensuring they are accessible to all employees in the office and working remotely

Requirements

5+ years of experience in People Ops
Excellent written and verbal communication skills
You take pride in being a "fixer." You enjoy listening to a problem and coordinating with a team to get it solved.
You are excited to dive deep into the area of compliance - handbooks, filings, and audits - and you do it with high attention to detail.
You know how to lead a project by influence, working across a team of specialists and generalists to deliver a great employee experience.
You have experience in Workday or similar HRIS
Comfortable with the Google suite
Prioritization for candidates in U.S. Eastern or Central Time Zones

Benefits

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
Well-being perks and activities, surprise swag, free food, regular community celebration…and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

People OpscomplianceauditsEEO-1 reportingonboardingemployee engagement analysisdata-driven retention initiativesproject management

Soft Skills

communicationproblem-solvingattention to detailcollaborationinfluenceorganizational skills