
Senior Clinical Quality Manager
Lyra Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $153,000 - $170,000 per year
Job Level
Tech Stack
About the role
- Ensure care provided across their team is evidence-based, culturally responsive, and outcomes-driven;
- Lead recruitment and onboarding of Coach Managers
- Supervise, guide, and mentor providers and clinical managers;
- Provide feedback regarding performance metrics and discipline concerns for coaches, coach supervisors, and coach managers;
- Lead ongoing clinical 1:1’s and group consultations with assigned team supervisors and managers;
- Drive the development and implementation of clinical training and continuing education opportunities and training related departmental policies and/or procedures
- Maintain a small personal caseload of pediatric clients;
- Provide consultation coverage for all pediatric outpatient services as scheduled which may include evenings and weekend coverage
- Define, delegate, and oversee Outpatient Services projects and initiatives that support Pediatric Outpatient
- Represent Pediatric Outpatient Services to customer conversations which may require some travel
- Other duties as assigned
Requirements
- PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited graduate program
- Current unrestricted license to practice within the United States
- 5+ years postdoctoral or licensed clinical experience, preferably in an academic, VA or public health setting
- Pediatric and Adult Mental Health Experience
- Supervisory/management experience working with behavioral health coaches.
- Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ACT, ERP, etc.)
- 2+ years of experience in clinical supervision/training of evidence based therapies
- Experience managing a clinical program or mental health initiative
- Experience overseeing clinical quality
- 2+ years of experience in management and administrative supervision of licenced independent providers
- Grounded in cultural humility with a commitment to culturally responsive care and DEIB
- Comfort with technology and working within a fast-moving environment
- Passion for transforming mental health through technology with a human touch
Benefits
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits
- Monthly tech allowance
- Well-being perks and activities, surprise swag, free food, regular community celebration…and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
evidence-based treatmentsCBTDBTACTERPclinical supervisionclinical program managementclinical quality oversightpediatric mental healthadult mental health
Soft Skills
leadershipmentoringcommunicationcultural humilitycommitment to DEIBorganizational skillsfeedback provisionconsultationteam supervisionadaptability
Certifications
PhD in clinical psychologyPsyD in clinical psychologyMaster’s degree in clinical trackunrestricted license to practice