Lyra Health

Senior IT Specialist, Enterprise Apps & Identity Management

Lyra Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $95,000 - $131,000 per year

Job Level

Senior

About the role

  • Act as the primary technical owner for Lyra’s suite of third-party SaaS applications and business tools
  • Lead secure administration of user access, configurations, and upgrades across Lyra’s enterprise SaaS ecosystem
  • Monitor key application metrics, performance, and availability in real time; respond promptly to incidents, troubleshoot effectively, and drive quick resolution
  • Provide Tier 2/3 technical support to all internal business units for application-related issues and IdP configurations
  • Collaborate closely with business stakeholders through recurring meetings to understand their needs, offer technical guidance, and guarantee applications support key business outcomes
  • Serve as the primary technical liaison for SaaS vendors: guide contract/SLA reviews, build high-performing partnerships, and ensure full compliance with Lyra’s security, regulatory, and privacy standards.
  • Lead proactive license tracking to ensure vendor compliance and eliminate exposure to true-ups, overages, or audit costs.
  • Provide actionable, analytics-based recommendations to management and procurement to optimize renewals and avoid unnecessary true-ups.

Requirements

  • 8+ years of experience in IT administration, enterprise application management, or a similar role
  • Experience leading the management, optimization, and support of core enterprise SaaS applications (e.g., Google Workspace, Okta, Slack, Atlassian, Workday)
  • Proven expertise in fostering collaboration and partnering effectively with stakeholders across all levels and functions
  • Strong knowledge of Okta IdP principles and configurations
  • Solid understanding of security protocols and data protection best practices
  • Demonstrated expertise in third-party vendor management, from strategic partnerships and SLA enforcement to risk and cost control
  • Familiarity with Software Asset Management tools
  • Strong analytical skills with the ability to interpret complex licensing models
  • Demonstrated ability to perform financial analysis and cost optimization for software assets
  • Strong proficiency in scripting/programming languages for system automation
Benefits
  • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
  • Lyra for Lyrians; coaching and therapy services
  • Equity in the company through discretionary restricted stock units
  • Competitive time off with pay policies including vacation, sick days, and company holidays
  • Paid parental leave
  • 401K retirement benefits
  • Monthly tech allowance
  • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT administrationenterprise application managementSaaS application managementOkta IdP configurationssecurity protocolsdata protection best practicesvendor managementfinancial analysiscost optimizationscripting/programming languages
Soft Skills
collaborationstakeholder engagementanalytical skillsproblem-solvingcommunication