Luxury Presence

Director of Revenue Technology

Luxury Presence

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Own the Salesforce instance end-to-end: system health, release management, configuration, user management, and adoption across GTM teams
  • Partner with the Enterprise Architect on architecture decisions while owning all execution and day-to-day operations
  • Maintain 99%+ system uptime and establish a structured release cadence
  • Establish and enforce data quality standards across GTM systems, including validation rules, deduplication, and hygiene processes
  • Ensure clean, reliable data flows downstream to the Data Analytics team and other stakeholders
  • Build governance frameworks that prevent data quality issues rather than just cleaning them up after the fact
  • Starting with Salesforce as the core, progressively expand operational ownership across the broader GTM tool ecosystem
  • Drive adoption, reduce redundancy, and improve rep productivity across the tools your team manages
  • Partner with the Enterprise Architect on strategic tooling decisions
  • Identify workflow automation and AI opportunities across GTM operations
  • Partner with the AI Automation team to implement solutions, measured by time saved and manual steps eliminated
  • Think forward about how AI can reduce support demand, free up capacity for shipping, and improve how the team operates
  • Build and lead a high-performing RevTech team with clear operating rhythms and performance expectations
  • Develop your people’s skills and career paths
  • Run the team like a combined product and support organization: ship improvements proactively while triaging and resolving stakeholder requests effectively

Requirements

  • 7+ years in revenue operations, revenue technology, or Salesforce-centric roles, with at least 3 years managing a team
  • Salesforce certifications required
  • Experience at high-growth companies where you’ve had to build and scale systems alongside the business
  • Track record of owning a Salesforce instance operationally and driving measurable improvements in adoption, data quality, and system reliability
  • You think like a product manager and a support leader. You ship improvements proactively, but you also know how to triage, deflect, and resolve when stakeholders need help
  • You anticipate needs rather than waiting for requests. You own outcomes for the functions you serve, not just the systems you manage
  • You collaborate effectively across teams and know when to lead, when to partner, and when to hand off
  • You’re forward-thinking about how AI and automation can radically change how the work gets done
  • Deep, hands-on Salesforce expertise: flows, validation rules, permission sets, data model decisions. You can get into the weeds, not just direct from above
  • Systems thinking: you see how tools, data, and processes connect across the full GTM motion and design solutions holistically
  • Strong data governance instincts. You build systems and habits that prevent data quality problems, not just fix them
  • Comfortable identifying where AI and automation create leverage and partnering with technical teams to implement
Benefits
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforcedata quality standardsworkflow automationAI implementationdata governancerelease managementuser managementsystem uptimedata validation rulesdeduplication
Soft Skills
leadershipcollaborationproactive problem-solvingstrategic thinkingteam developmentstakeholder managementsystems thinkinganticipation of needscommunicationperformance management
Certifications
Salesforce certifications