Luxe Creative Partners by Digital Workspot

Client Support Professional, Contract

Luxe Creative Partners by Digital Workspot

contract

Posted on:

Location Type: Remote

Location: California • Connecticut • United States

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Job Level

Junior

About the role

  • Agents will be responsible for providing excellent customer support service to our clients by taking inbound calls from customers needing assistance to include but not limited to sales, account management, billing, and technical support

Requirements

  • High school diploma/GED or equivalent work experience
  • 6 months previous customer service experience preferred
  • Inbound call sales experience will aide in eligibility requirements to service sales opportunities
  • Excellent communication and computer skills, including MS Word, Excel & PowerPoint
  • Record and/or database management experience
  • Must be able to type a minimum of 35 wpm
  • High-speed internet broadband internet service (No dial-up or wireless services are permitted)
  • Computer/laptop with a minimum of 2GB of RAM
  • Windows 7 or XP operating system, MAC supported on some client applications but not all
  • PC speakers/speakers and compatible headset
Benefits
  • Must be able to work a minimum of 20 hours per week
  • Some of these hours may be required to be serviced on either Saturday or Sunday
  • Must be able to attend online instructor-led training as required for certification to service selected client
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supportinbound call salesrecord managementdatabase managementtyping (35 wpm)MS WordMS ExcelMS PowerPointWindows 7Windows XP
Soft Skills
excellent communicationcustomer serviceproblem-solving
Certifications
high school diplomaGED