Virtual Assistant
WorkStaff360
Job Level
Senior
About the role
- Develop and grow the eCommerce marketplace business for strategic brand partners
- Build Luxasia’s eCommerce service provider business on key marketplaces like Lazada, Shopee, TikTok
- Campaign management and onsite investment planning alongside brand teams
- Demand planning & inventory planning with brand partners
- Maximize onsite exposure for brands including day-to-day events and mega campaigns
- End-to-end execution of eCommerce operations and seller center systems
- Visual merchandising and store management utilizing seller tools
- Maintain store ratings and KPIs tracked by marketplaces
- Coordinate with warehouse and operations teams and resolve ad-hoc problems
- Data reporting and analysis including competitor benchmarking
- Communicate and coordinate between internal teams, brand partners, and platforms
- Build traffic, onsite marketing, promotion and assortment strategy
- Build relationships with principals, brand management teams and marketplaces
- Assist in developing operational processes and tools to improve scalability
- Test and run new projects; think outside the box
Requirements
- Have a Bachelor's Degree in business-related fields or equivalent combination of relevant education and work experience
- Have at least three (2-3) years proven experience in E-Commerce or digital marketing in an FMCG setting or with an E-Commerce provider
- Past experience working with e-commerce platforms such as Lazada/Shopee and hands on experience with Seller Center portal
- Strong analytical mindset and comfort in generating and evaluating various forecasts, metrics, and analyses
- Excellent interpersonal and communication skills, both written and verbal
- Client management skills
- Strong problem-solving skills and ability to collaborate with teams
- Ability to work under pressure and handle multiple concurrent demands and priorities
- Campaign planning & marketing experience
- Digital/social marketing experience is a bonus
- eCommerce supply chain experience is a bonus
- Proficiency in Microsoft Excel and PowerPoint
- Experience in negotiation tactics & ability to influence
- Detail-oriented with ability to foresee potential execution gaps
- Hands-on, proactive and resilient
