Lumivero

Account Manager

Lumivero

full-time

Posted on:

Location Type: Remote

Location: Australia

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Tech Stack

SFDC

About the role

  • Act as the primary relationship manager and liaison between key customers and Lumivero.
  • Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint,
  • introduce new software products and increase wallet share.
  • Manage the full sales cycle with customers using a consultative, relationship-driven approach.
  • Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies.
  • Define a relationship strategy within each account.
  • Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM.
  • Provide summaries to management regarding revenue opportunities and risks, and any product feedback or insights from our top clients.

Requirements

  • 5+ years’ work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaining high value accounts in a SaaS environment.
  • 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quotacarrying roles.
  • Effective strategic communication with all levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite.
  • Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers.
  • Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information.
  • Proficient working with Salesforce.com, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.
Benefits
  • An annual performance-based bonus to recognize personal excellence.
  • Annual tech stipend to get what you need to do your best work.
  • Flexible remote first work environment and a diverse, global team.
  • Opportunities for career advancement as Lumivero grows.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales cycle managementrevenue opportunity identificationconsultative sellingrelationship strategy developmentpipeline managementforecasting
Soft Skills
relationship managementstrategic communicationintellectual curiosityproblem-solvingcross-functional collaboration