
Senior Relationship Manager
Luminor Group
full-time
Posted on:
Location Type: Hybrid
Location: Tallinn • Estonia
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Salary
💰 €4,190 - €5,440 per month
Job Level
About the role
- Be the Main Point of Entry to personalized, quality services across the Luminor Group
- Actively use all possibilities in the market in order to acquire new customers or expand cooperation with existing
- Be ultimately responsible for total customer profitability, risks and the overall relationship between the bank and customer
- Know your customer and ensure a customer’s long-term value creation through a partnership, by examining value drivers
- Manage and develop the customer team and the use of relevant specialists in Luminor to meet customers needs and provide best banking solutions
- Represent and defend customers in internal decision making bodies like credit committee, customer risk committee etc.
Requirements
- A university degree in Economics, Business Management, Finance, or Banking
- Strong professional knowledge of credit products and solid skills in financial analysis
- Experience in a similar role — especially within corporate banking — is an advantage
- A proven track record of delivering consistent, high‑quality sales and performance results
- A growth‑oriented mindset and commitment to continuous development
- Flexibility, adaptability, and openness to change in a dynamic environment
- Excellent cooperation and communication skills, with the ability to build trusted relationships
- A strong sense of ownership and accountability in driving results
- Fluent Estonian and English is required in spoken and written communication due to working on the Estonian market and on Pan-Baltic level
Benefits
- Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
- International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
- Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
- More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
- Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
- Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
- Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
- Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
- Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc.
- Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysiscredit productssales performance
Soft Skills
communication skillscooperationflexibilityadaptabilityownershipaccountability
Certifications
university degree in Economicsuniversity degree in Business Managementuniversity degree in Financeuniversity degree in Banking