Luminary

Business Development Rep

• Identify and qualify new business opportunities through research, networking, and cold outreach
• Become the face of Luminary to the customer and build deep relationships with stakeholders
• Deeply understand customer problems and up-level our current messaging to accelerate the buying process
• Enhance Luminary’s value proposition using customer feedback to address market needs
• Partner with marketing to create content that can be leveraged to articulate the value of Luminary to new and existing customers

Business Development Representative

Account Executive

• Grow top-line revenue by closing new customer logos
• Drive an end-to-end sales process from pipeline creation to close
• Become the face of Luminary to the customer and build deep relationships with stakeholders
• Deeply understand customer success criteria and enhance current messaging
• Communicate customer feedback to R&D to better address market needs
• Partner with marketing to create content to articulate Luminary's value

Customer Success Manager

• Manage and grow a book of business, owning renewals and expansion
• Onboard new customers with mutual success plans and clear milestones to achieve customer goals and successful rollouts
• Develop deep platform and trust & estate knowledge to drive customer engagement through training and ongoing support
• Partner closely with product and engineering to shape roadmap initiatives with customer insights