Luminance

Business Development Rep

• Engage with prospective customers and identify new business opportunities
• Book direct meetings and recruit for Luminance events
• Speak with key decision makers within target markets through cold calling and high-level prospecting
• Meeting set targets and consistently achieving KPIs
• Social Media Selling
• Work closely with Sales and Marketing on a variety of campaigns
• Maintain quality relationships with external customer-facing Account Executives to support new business growth

Business Development Representative, Language Skills Required

Product Specialist

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance’s products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers

Infrastructure Engineer

• Design, build and maintain scalable cloud infrastructure using AWS services such as EC2, EKS, RDS/Aurora, ElastiCache, OpenSearch, and CloudFront.
• Drive and support the development and adoption of Kubernetes on EKS for management of both production and internal workloads.
• Architect and implement Infrastructure-as-Code (IaC) pipelines – integrating Terraform (or similar) into CI/CD workflows for environment provisioning, validation, and automated testing.
• Drive zero-downtime deployment patterns (blue/green, rolling, canary) and implement automated rollback and recovery.
• Drive continuous improvement in the infrastructure space, through initiatives to remove single points of failure and improve autoscaling, high availability and managed service adoption across the platform.
• Collaborate with SRE, Security and Engineering teams to enhance observability, monitoring and alerting through tools like Prometheus, Grafana and CloudWatch.
• Partner with Security to embed best practices for IAM, secrets management, WAF, and posture management.
• Optimise performance and cloud spend through automation tools and cost visibility dashboards
• Participate in on-call rotations, post-incident reviews, and ongoing improvements to operational reliability.

Content Writer

• Partner with the **Bid Manager** and **Account Executives** to manage the full bid lifecycle, from initial receipt of RFPs through to final submission.
• Establish and communicate clear timelines, define ownership of sections, and ensure all parties meet their respective deadlines.
• Coordinate contributions from Product, Technical, Legal, and other teams, ensuring inputs are accurate, up to date, and aligned with Luminance’s messaging.
• Proactively follow up with stakeholders to maintain progress and resolve bottlenecks in a timely manner.
• Support the Bid Manager in ensuring all bids meet the highest standards of quality, accuracy, and presentation.
• Draft, edit, and refine written responses that clearly convey Luminance’s value proposition, product capabilities, and competitive differentiation.
• Integrate input from technical and commercial contributors into coherent, persuasive narratives tailored to client requirements.
• Uphold consistency, clarity, and professionalism across all submissions.
• Communicate new RFP trends and flag new high-quality content produced to assist the Bid Manager in developing an up-to-date, best-in-class bid knowledge base.
• Identify and flag RFP trends, new pertinent questions and new high-quality content for inclusion in the bid library.
• Leverage Luminance’s **internal AI tools** to support efficient and ethical bid production, providing feedback to enhance their effectiveness.
• Work with the Bid Manager to continually refine bid processes and drive improvements in efficiency, content, and quality.

Technical Bid Writer

Attorney

• - Developing and refining the quality of our pre-built knowledge base of contracts and clauses by conducting regular legal research and performing contractual analysis to enhance Luminance’s AI understanding—particularly in Japanese-language contracts.
• - Participating in the quality assurance process for new features of the Corporate product, including assessing the AI’s performance and accuracy, and providing actionable feedback to development teams for continuous improvement.
• - Providing key legal insights to the wider Research and Development team to help refine and expand the AI’s ability to detect and understand legal concepts in both English and Japanese.

Legal Analyst, Japanese Speaking

Support Engineer

• Serve as the first point of contact for IT support requests (via email, chat, or ticketing system).
• Troubleshoot and resolve hardware, software, and network issues for end users.
• Set up and configure laptops, mobile devices, and peripherals.
• Assist in user account management (Active Directory, Office 365, etc.).
• Assist with onboarding/offboarding of employees and IT asset management.
• Install, update, and maintain standard applications and operating systems.
• Support meeting room technology, printers, and video conferencing systems.
• Maintain accurate documentation of incidents, configurations, and procedures.
• Contribute to continuous improvement of IT processes and user experience.

Junior IT Support Engineer

DevOps Engineer

• Provide a service for Luminance’s unique software applications
• Play a crucial role in incident response and issue resolution
• Address and resolve service interruptions to maintain customer satisfaction
• Focus on automation, scalability, reliability, and security
• Work with a small, dynamic team of creative engineers to tackle challenges

Site Reliability Engineer

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
• Design custom workflows and solutions for live cases

Sales

• Lead, coach, and grow Tech Sales Specialists and pre-sales focused Solutions Engineers; define best practices, playbooks, and enablement material.
• Partner with VP Client Solutions to evolve the global Solutions operating model.
• Act as senior technical authority in enterprise customer meetings; build credibility with CIOs, CTOs, CISOs, and Legal Ops leaders.
• Support AEs on large strategic deals, especially post-POV opportunities; oversee tailored demo builds and POVs for large enterprise customers.
• Own the technical narrative across AI, Architecture, Integration Components, and Customer Environments; create repeatable assets (demo videos, one-pagers, reference architectures, FAQ guides).
• Instil a documentation-first culture in pre-sales and ensure technical feedback loops reach Product and Engineering.

Presales Leader

Director

• Lead, manage, and motivate an enterprise sales team of Account Executives; support recruitment and development
• Own the end-to-end enterprise sales cycle: pipeline generation, qualification, POV design/deployment, proposal development, negotiation, and closing deals
• Design and execute go-to-market strategies in the U.S. aligned with Luminance’s global objectives
• Work with businesses across sectors (manufacturing, technology, retail, pharmaceutical) and target Fortune 1000 and high-growth companies
• Collaborate with Product, Marketing, and Customer Success to ensure seamless delivery, customer adoption, and long-term success
• Consistently meet and exceed revenue targets while providing clear forecasting and performance insights to senior leadership

Commercial Director

• This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
• Off the back of a $75 million Series C funding round, this is a unique opportunity to help spearhead Luminance’s sales team, leading a team of Account Executives and working with businesses spanning every sector, from major manufacturing companies and high growth technology companies to global retailers and pharmaceutical giants.
• As a Commercial Director you will lead, manage, and motivate an enterprise sales team to achieve key metrics and deliver exceptional results. You will also oversee the end-to-end sales process, including prospecting, lead generation, qualification, proof-of-value (POV) design/deployment, proposal development, negotiation, and closing deals. In addition, you will be key in developing and executing comprehensive sales strategies that align with Luminance's global business objectives.

Onboarding Specialist

• Ensure customers achieve success from the outset through collaboration throughout the onboarding process.
• Onboard and implement Luminance's Legal-Grade AI technology for enterprise customers.
• Work closely with the Customer Success Manager to integrate the product into customers' contract management processes.
• Collaborate with diverse in-house legal teams across 60+ countries to support seamless integration and adoption.
• Manage multiple onboarding projects and deliverables, ensuring timely and accurate implementation.

Business Development Representative, Language Skills Required

Product Specialist

Product Specialist

Infrastructure Engineer

Technical Bid Writer

Legal Analyst, Japanese Speaking

Business Development Representative, Language Skills Required

Junior IT Support Engineer

Site Reliability Engineer

Product Specialist

Presales Leader

Commercial Director

Commercial Director

Legal Onboarding Specialist