Luminance

Business Development Rep

• Engage with prospective customers and identify new business opportunities
• Book direct meetings and recruit for Luminance events
• Speak with key decision makers within target markets through cold calling and high-level prospecting
• Meeting set targets and consistently achieving KPIs
• Social Media Selling
• Work closely with Sales and Marketing on a variety of campaigns
• Maintain quality relationships with external customer-facing Account Executives to support new business growth

Business Development Representative, Language Skills Required

Support Engineer

• Serve as the first point of contact for IT support requests (via email, chat, or ticketing system).
• Troubleshoot and resolve hardware, software, and network issues for end users.
• Set up and configure laptops, mobile devices, and peripherals.
• Assist in user account management (Active Directory, Office 365, etc.).
• Assist with onboarding/offboarding of employees and IT asset management.
• Install, update, and maintain standard applications and operating systems.
• Support meeting room technology, printers, and video conferencing systems.
• Maintain accurate documentation of incidents, configurations, and procedures.
• Contribute to continuous improvement of IT processes and user experience.

Junior IT Support Engineer

DevOps Engineer

• Provide a service for Luminance’s unique software applications
• Play a crucial role in incident response and issue resolution
• Address and resolve service interruptions to maintain customer satisfaction
• Focus on automation, scalability, reliability, and security
• Work with a small, dynamic team of creative engineers to tackle challenges

Site Reliability Engineer

Product Specialist

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
• Be a trusted adviser and authority on the product to the prospect during the Proof of Value
• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
• Design custom workflows and solutions for live cases

Sales

• Lead, coach, and grow Tech Sales Specialists and pre-sales focused Solutions Engineers; define best practices, playbooks, and enablement material.
• Partner with VP Client Solutions to evolve the global Solutions operating model.
• Act as senior technical authority in enterprise customer meetings; build credibility with CIOs, CTOs, CISOs, and Legal Ops leaders.
• Support AEs on large strategic deals, especially post-POV opportunities; oversee tailored demo builds and POVs for large enterprise customers.
• Own the technical narrative across AI, Architecture, Integration Components, and Customer Environments; create repeatable assets (demo videos, one-pagers, reference architectures, FAQ guides).
• Instil a documentation-first culture in pre-sales and ensure technical feedback loops reach Product and Engineering.

Presales Leader

Director

• Lead, manage, and motivate an enterprise sales team of Account Executives; support recruitment and development
• Own the end-to-end enterprise sales cycle: pipeline generation, qualification, POV design/deployment, proposal development, negotiation, and closing deals
• Design and execute go-to-market strategies in the U.S. aligned with Luminance’s global objectives
• Work with businesses across sectors (manufacturing, technology, retail, pharmaceutical) and target Fortune 1000 and high-growth companies
• Collaborate with Product, Marketing, and Customer Success to ensure seamless delivery, customer adoption, and long-term success
• Consistently meet and exceed revenue targets while providing clear forecasting and performance insights to senior leadership

Commercial Director

• This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
• Off the back of a $75 million Series C funding round, this is a unique opportunity to help spearhead Luminance’s sales team, leading a team of Account Executives and working with businesses spanning every sector, from major manufacturing companies and high growth technology companies to global retailers and pharmaceutical giants.
• As a Commercial Director you will lead, manage, and motivate an enterprise sales team to achieve key metrics and deliver exceptional results. You will also oversee the end-to-end sales process, including prospecting, lead generation, qualification, proof-of-value (POV) design/deployment, proposal development, negotiation, and closing deals. In addition, you will be key in developing and executing comprehensive sales strategies that align with Luminance's global business objectives.

Onboarding Specialist

• Ensure customers achieve success from the outset through collaboration throughout the onboarding process.
• Onboard and implement Luminance's Legal-Grade AI technology for enterprise customers.
• Work closely with the Customer Success Manager to integrate the product into customers' contract management processes.
• Collaborate with diverse in-house legal teams across 60+ countries to support seamless integration and adoption.
• Manage multiple onboarding projects and deliverables, ensuring timely and accurate implementation.

Business Development Representative, Language Skills Required

Junior IT Support Engineer

Site Reliability Engineer

Product Specialist

Presales Leader

Commercial Director

Commercial Director

Legal Onboarding Specialist