Lumin Digital

Product Designer

• Contribute to a variety of product areas, supporting senior and lead designers on strategic initiatives
• Take ownership of smaller, scoped design projects from exploration through final execution
• Work closely with Product Managers, Engineers, and Researchers to translate ideas into wireframes, prototypes, and polished designs
• Participate in user research efforts and incorporate insights into your work
• Present your designs and clearly explain your thinking, responding thoughtfully to feedback
• Apply and extend our design system, contributing to consistent, high-quality experiences across the platform
• Perform other duties as assigned.

Learning and Development

• Own and evolve Lumin Digital’s employee talent development domain
• Design, deliver, and oversee high-impact learning and development experiences
• Establish and maintain clear career development frameworks, tools, and learning pathways
• Partner with the VP of Talent and Organizational Development
• Serve as a trusted advisor to leaders on talent development needs
• Facilitate and oversee virtual and onsite workshops, leadership programs, and team offsites
• Coach managers and leaders to strengthen development conversations
• Define success metrics for talent development initiatives

Principal, Talent Development

Account Executive

• The Senior Sales Executive leads strategic business growth for Lumin Digital by identifying, developing, and securing high-value opportunities within the digital banking and fintech markets.
• Develop and maintain executive-level relationships, positioning Lumin Digital as a trusted advisor to key decision-makers and C-suite executives.
• Maintain a robust sales pipeline with a consistent level of 3x quota coverage, accurately tracking and forecasting opportunities.
• Independently manage complex sales cycles, navigating through sophisticated negotiations, custom solution development, and extensive stakeholder alignment.
• Collaborate strategically with Sales Leadership, Solutions Architects, Product, Marketing, and Client Services to develop tailored solutions, ensuring alignment with client objectives and company capabilities.
• Present and clearly articulate Lumin Digital’s value proposition through compelling product demonstrations, strategic presentations, and tailored communications.
• Oversee contract negotiations, ensuring terms meet both client and organizational objectives while maximizing profitability.
• Accurately manage and forecast sales pipeline activities, delivering regular and actionable insights to sales leadership.
• Provide strategic market insights and client feedback to inform product roadmaps, refine marketing messages, and maintain competitive advantage.

Senior Sales Executive

• Drive new revenue growth by identifying, developing, and closing sales opportunities within the digital banking and fintech markets.
• Establish trusted relationships with prospects and clients, deeply understanding their strategic objectives, and positioning Lumin Digital's platform as the optimal solution.
• Collaborate closely with Solutions Architects, Marketing, Product, and Client Services teams to ensure solutions align with market demands.
• Manage the entire sales cycle from prospecting and qualification through proposal, negotiation, and successful closure, ensuring customer satisfaction.
• Maintain a robust sales pipeline with consistent level of 3x quota coverage, accurately tracking and forecasting opportunities.
• Establish and nurture strategic relationships with prospects, clients, and industry organizations.
• Provide actionable market insights, competitor intelligence, and client feedback to internal stakeholders.
• Actively engage with industry trends through conferences and continuous learning.

Sales Executive

Application Engineer

• Ensure robust security practices within a highly regulated SaaS environment.
• Collaborate closely with Product and Development teams embedding security throughout the Software Development Life Cycle (SDLC).
• Manage automated vulnerability scanning tools and coordinate penetration tests.
• Advise on secure architecture and support compliance, risk management, and incident response initiatives.
• Monitor and analyze security alerts and vulnerability reports.
• Maintain and optimize automated vulnerability scanning systems (SAST/DAST).
• Own the design, implementation, and evolution of ASPM capabilities.
• Coordinate and manage third-party penetration tests and bug bounty programs.
• Collaborate cross-functionally for architectural and code reviews.
• Develop and maintain application threat models.

Application Security Engineer

Product Manager

• Be a true leader, working alongside engineers, project managers, and professional services teams to design, develop, and launch software solutions.
• Own the product lifecycle from concept to delivery, managing requirements gathering, documentation, timelines, user experience, quality assurance, and performance metrics.
• Collaborate with cross-functional teams of designers, engineers, data scientists, and trainers to bring innovative products to market.
• Focus on impactful and vital SSO integrations of third-party vendors for both launching clients as well as professional services originated integrations for existing clients.
• Lead integration and certification initiatives for Lumin API, Lumin SSO, and other Extensibility components, ensuring successful client, vendor, and partner go-lives.
• Provide project management support for Lumin API initiatives, coordinating timelines, dependencies, risks, and delivery across engineering, product, and professional services.
• Serve as the primary product point of contact for Extensibility integrators, providing guidance, troubleshooting support, and issue resolution throughout the integration lifecycle.
• Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback.
• Perform other duties as assigned.
• Gain an understanding of Lumin Digital’s product portfolio, processes, and key stakeholders while building relationships with cross-functional teams within the first 30 days.
• Take ownership of key product initiatives, contributing to the development of innovative features and solutions within 90 days.
• Deliver impactful products that demonstrate measurable improvements in user adoption, client satisfaction, and business outcomes within 1 year.

Product Manager – Third Party Integrations

Program Manager

• Drive and coordinate implementation process improvements across the Services organization, ensuring changes are executed, adopted, and reflected in active and future delivery efforts.
• Work across Lumin departments and partners to identify systemic issues and recurring challenges impacting implementation delivery.
• Track, manage, and drive follow-through on improvement initiatives identified through project retrospectives, client feedback, surveys, and internal reviews.
• Apply approved process, tooling, and delivery improvements to in-flight projects to improve consistency, efficiency, and outcomes across the implementation portfolio.
• Maintain and evolve standard implementation artifacts, including the project template, timelines, milestones, and dependencies, and socialize updates to delivery teams and stakeholders.
• Support coordination of cross-functional activities related to implementations, including integration readiness, deployment sequencing, and dependency management, without owning day-to-day project delivery.
• Provide regular updates and visibility to Services leadership and delivery teams on improvement initiatives, systemic issues, and progress against follow-up items.
• Own the socialization of client implementation survey results and portfolio-level insights with internal stakeholders, ensuring learnings are clearly communicated and understood.
• Document, track, and drive follow-up on Services- and implementation-related improvement opportunities, ensuring accountability and sustained adoption.
• Identify patterns and trends across the Lumin implementation portfolios and broader Services delivery efforts, and partner with cross-functional teams to drive corrective actions.
• Serve as a point of escalation for the Services department process- and delivery-related issues requiring cross-team coordination, ensuring they are surfaced, documented, and routed to the appropriate owners for resolution.
• Support ad hoc project requests as needed.

Program Manager, Services

• Own the product lifecycle from concept to delivery, managing requirements gathering, documentation, timelines, user experience, quality assurance, and performance metrics.
• Collaborate with cross-functional teams of designers, engineers, data scientists, and trainers to bring innovative products to market.
• Craft and communicate a compelling product vision and strategy with stakeholders, including internal teams, clients, and prospects.
• Utilize user, platform, and third-party data to develop exciting features that improve the financial lives of consumers.
• Monitor and measure launched products to drive continuous improvements in usability, incorporating insights into future development cycles.
• Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback.
• Perform other duties as assigned.
• 30 days: Gain an understanding of Lumin Digital’s product portfolio, processes, and key stakeholders while building relationships with cross-functional teams.
• 90 days: Take ownership of key product initiatives, contributing to the development of innovative features and solutions.
• 1 year: Deliver impactful products that demonstrate measurable improvements in user adoption, client satisfaction, and business outcomes.

Product Manager – Platform Integrations

Engineer

• Converting online banking data for new clients into the Lumin Digital platform.
• Performing select technical configurations of the Lumin Digital banking product.
• Partnering closely with clients and internal teams from implementation kickoff through production launch.
• Loading, validating, and troubleshooting data received from external vendors.
• Ensuring accuracy, scalability, and successful client launches.
• Mapping, loading, validating, and testing data received in various file formats.
• Meeting with clients to iron out any data related issues.
• Collaborating with development, services, product, and support teams in cross-functional initiatives.
• Managing and supporting data conversion efforts for client launches, vendor transitions, and mergers or acquisitions.
• Identifying, troubleshooting, and resolving data and system issues in a timely manner.
• Proactively identifying risks that may impact project timelines and recommending mitigation strategies.
• Leading and contributing to continuous improvements in data conversion processes, best practices, and scalability.
• Ensuring data accuracy and integrity throughout the conversion lifecycle.