Lumelight

Customer Success Manager

• Build and scale a Client Success function from the ground up
• Define the vision, operating model, and execution of Client Success across the organization
• Establish how Lumelight drives client value, retention, and expansion
• Personally manage a portfolio of key clients and lead strategic accounts

Practice Leader, Client Success

Product Manager

• The Product Manager is accountable for defining product direction and delivering meaningful business and customer outcomes for the products they support.
• This role works closely with stakeholders, subject matter experts (SMEs), and cross-functional teams to identify problems, evaluate opportunities, and define solutions that align with company goals.
• Product Managers contribute to shaping product strategy and are responsible for translating that strategy into clear product priorities and roadmaps.
• This role ensures that the right problems are being solved and that success metrics are clearly defined and measured.
• The Product Manager partners closely with Product Owners and delivery teams to ensure product intent and priorities are clearly understood, while remaining focused on customer value, strategic alignment, and measurable outcomes.