Account Coordinator

Lumelight

Account Coordinator role at Lumelight, managing client support inquiries and analytics platform interactions. Requires healthcare knowledge, CRM experience, and strong problem-solving skills.

Posted 7/3/2026full-timeRemote • Arizona, Florida, Iowa, Kentucky, Louisiana, Maryland, Minnesota, Missouri, Montana, Nevada, New Mexico, New York, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Tennessee, Texas, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $65,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Ensure customers receive timely, accurate, and empathetic support for all inquiries
Resolve inquiries regarding Lumelight analytics platform
Support customer workflows that require pulling and delivering Lumelight data
Lead software testing during scheduled and unscheduled releases
Provide Subject Matter Expertise in analytics or health insurance knowledge

Requirements

What you’ll need

3 years of administrative or client management experience
2+ years’ experience using CRM systems such as SFDC, HubSpot, or Zoho
Proficiency in Microsoft products including Excel
Strong analytical and critical thinking ability
Demonstrated relationship building and presentation skills
Knowledge of Employee Benefit and Self-Funded Health Plan insurance
Experience handling Protected Health Information (PHI)

Benefits

Comp & perks

Medical, Dental and Vision Benefits
Health Savings and Flexible Spending Account Options
401(k) with Automatic Company Contribution
Employee Assistance Program
Company-paid Life and Disability Insurance
Paid Time Off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Client ManagementData AnalysisSoftware TestingProtected Health Information (PHI) HandlingLumelight Analytics Platform

Soft Skills

EmpathyRelationship BuildingPresentation SkillsCritical Thinking