Mid Market Account Manager
LumApps
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Tech Stack
About the role
- Develop and execute comprehensive account plans to prospect, nurture, renew, and close new business across your North America-based customer portfolio.
- Demonstrate the ability to own and drive the full sales process for high-value deals, focusing on opportunities in the 5 to 6K figure range, including negotiating with procurement teams to drive mutually beneficial contracts.
- Build and sustain strong relationships with key stakeholders, including core operational teams and the C-suite, to ensure deep alignment with customer business goals.
- Effectively engage internal LumApps resources—including executive leadership, solutions consultants, professional services, and product managers—at the appropriate stages to advance complex opportunities.
- Partner closely with the Customer Success team to monitor customer satisfaction and drive technical, user, and business adoption within your assigned accounts.
- Build and strengthen relationships with strategic partners actively engaged in your existing accounts.
- Participate in customer marketing events to engage your accounts and help cultivate regional user groups.
Requirements
- 2-5 years of proven success in B2B SaaS solution selling, specifically focused on nurturing and uncovering new business opportunities within existing customer accounts.
- Demonstrated ability to meet and exceed a $1 million sales quota by creating and driving client-centered strategies.
- Proficient understanding and application of structured sales methodologies, such as MEDDPICC.
- Proven ability to manage and operate at a strategic level with complex, mid-market customers.
- Strong capacity for creating, managing, and accurately forecasting pipeline and opportunity status within Salesforce.com, including the ability to generate quotes.
- Exceptional verbal and written communication skills with a strong attention to detail to manage multi-stakeholder projects.
- Demonstrated knowledge and ability to articulate ROI, value, and benefits of a solution to constituents.
- Proven ability to negotiate multi-year, multi-million dollar contracts that are complex and beneficial to LumApps.
- 1-2 years of experience selling Intranet solutions, corporate portals, or Employee Experience platforms like Workday, ServiceNow, Google Workspace, or Microsoft (A Plus).
- Resilient and adaptable in a dynamic enterprise environment.
- Comfortable with 25-30% annual travel.
Benefits
- 25 vacation days (prorated based on hire date)
- 9 sick days
- 10 paid holidays
- 2 floating holidays
- United Healthcare, 100% employer-paid benefits from day 1
- We match 100% of your contribution up to 4%
- Inclusive maternity & paternity leave
- Team Celebrations & Seasonal Events
- We provide you with a laptop
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B SaaS solution sellingsales methodologiesMEDDPICCpipeline managementSalesforce.comnegotiationcontract managementROI articulationforecastingcustomer satisfaction
Soft Skills
relationship buildingcommunicationattention to detailstrategic thinkingadaptabilityresiliencestakeholder managementcollaborationcustomer engagementproject management