Senior Director, Account Management and Connect Desk
Transamerica
Account Manager – MedComms
Lumanity
full-time
Posted on:
Location Type: Hybrid
Location: Yardley • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects
- Serve as the primary client contact and responsible for facilitating and tracking projects and financial deliverables
- Communicate client needs and expectations, ensure timelines are developing, and potential issues are identified and resolved
- Prepare for and lead internal and client status meetings
- Understand and ensure the team follows all client required standard operating procedures and requirements
- Alert other internal departments of resourcing needs
- Draft scope of work and budgets based on client direction and ensure internal alignment and approval before submitting to client for review/approval/processing
- Monitor and adhere to approved budgets
- Report budget changes (i.e. change in scope that may lead to overage) to the client in a timely manner
- Maintain accurate financial spreadsheets to support internal and client needs
- Submit invoices, accruals, etc. in a timely manner consistent with both internal and client directed SOPs
- Prepare for and is accountable for actions discussed in monthly revenue and forecasting meetings
- Provide timely and accurate project status updates and client requested reports
- Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent, positive client relationships and providing a high-quality service
- Support and guide junior members of the team; provide training and mentoring on administrative and process-related tasks as required
- Work efficiently with members of the Meeting Planning department in a proactive and organized manner to ensure proper coordination and execution of virtual and live events
Requirements
- Bachelor’s degree
- 4 plus years of account management experience in the pharmaceutical or healthcare industries
- Ability to travel as needed
- Excellent project management skills, including organization, prioritization, and delegating
- Demonstrated understanding of the clinical development process and strategic communication planning
- Excellent financial acumen
Benefits
- Competitive salary
- Medical, dental, and vision insurance options
- 401(k) plan with employer match
- Generous amount of paid time off annually + 10 paid holidays
- Employee Assistance Program
- Company-paid short-term and long-term disability coverage
- Flexible spending accounts for health and dependent care and more...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementfinancial managementbudgetingscope of work draftingfinancial spreadsheet maintenanceinvoice processingaccruals managementrevenue forecasting
Soft skills
communicationorganizationprioritizationdelegationclient relationship managementmentoringteam collaboration
Certifications
Bachelor’s degree
