
Global Head of Solutions Engineering
Lumana
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $220,000 per year
Job Level
About the role
- Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning
- Define clear career paths, performance metrics, and development plans for SEs at every stage
- Inspire a self-learning culture where engineers proactively share knowledge—written and verbal—across the organization
- Establish onboarding, certification, and enablement programs that accelerate time-to-impact
- Own technical discovery, solution design, demos, and onboarding across enterprise customers
- Translate customer needs into clear, actionable technical requirements for Product and Engineering teams
- Ensure solutions align tightly to customer outcomes, value realization, and long-term success
- Deliver compelling technical narratives tailored to industry-specific use cases and buyer personas
- Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy
- Build repeatable demo frameworks, partner enablement programs, and best-in-class technical assets
- Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics
- And other duties assigned.
Requirements
- 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS
- Proven experience building and scaling pre-sales or SE organizations in high-growth environments
- Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related)
- Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11)
- Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred)
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
- Customer-first mindset with a bias toward action and outcomes
- Exceptional problem-solving skills and attention to detail
- Comfortable operating in fast-paced, ambiguous environments
- Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)
Benefits
- Competitive Pay: Strong base salary + uncapped commission
- Equity & Upside: Own a piece of what you're building
- Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin
- Remote-First Flexibility: Work from where you're most effective, with teammates around the globe
- Product Influence: Your voice matters—sales feedback directly shapes our roadmap
- Health & Wellness: Full medical, dental, and vision coverage
- Time Off: 15 days PTO, sick time, and paid holidays
- Financial Benefits: 401(k) with employer match + meaningful equity
- Parental Leave: Paid time off for growing families
- Home Office Setup: Stipend + high-performance gear so you’re set up to win
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions engineeringpre-salessolutions architecturenetworking fundamentalsLinuxAPIsPythontechnical discoverysolution designtechnical requirements
Soft Skills
leadershipcommunicationproblem-solvingattention to detailcustomer-first mindsetcuriositycontinuous learningself-learning culturecollaborationadaptability
Certifications
CCNACCNPCWNASecurity+Network+CEHMCSE