Lumana

Global Head of Solutions Engineering

Lumana

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $220,000 per year

Job Level

About the role

  • Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning
  • Define clear career paths, performance metrics, and development plans for SEs at every stage
  • Inspire a self-learning culture where engineers proactively share knowledge—written and verbal—across the organization
  • Establish onboarding, certification, and enablement programs that accelerate time-to-impact
  • Own technical discovery, solution design, demos, and onboarding across enterprise customers
  • Translate customer needs into clear, actionable technical requirements for Product and Engineering teams
  • Ensure solutions align tightly to customer outcomes, value realization, and long-term success
  • Deliver compelling technical narratives tailored to industry-specific use cases and buyer personas
  • Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy
  • Build repeatable demo frameworks, partner enablement programs, and best-in-class technical assets
  • Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics
  • And other duties assigned.

Requirements

  • 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS
  • Proven experience building and scaling pre-sales or SE organizations in high-growth environments
  • Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related)
  • Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11)
  • Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred)
  • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
  • Customer-first mindset with a bias toward action and outcomes
  • Exceptional problem-solving skills and attention to detail
  • Comfortable operating in fast-paced, ambiguous environments
  • Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)
Benefits
  • Competitive Pay: Strong base salary + uncapped commission
  • Equity & Upside: Own a piece of what you're building
  • Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin
  • Remote-First Flexibility: Work from where you're most effective, with teammates around the globe
  • Product Influence: Your voice matters—sales feedback directly shapes our roadmap
  • Health & Wellness: Full medical, dental, and vision coverage
  • Time Off: 15 days PTO, sick time, and paid holidays
  • Financial Benefits: 401(k) with employer match + meaningful equity
  • Parental Leave: Paid time off for growing families
  • Home Office Setup: Stipend + high-performance gear so you’re set up to win
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solutions engineeringpre-salessolutions architecturenetworking fundamentalsLinuxAPIsPythontechnical discoverysolution designtechnical requirements
Soft Skills
leadershipcommunicationproblem-solvingattention to detailcustomer-first mindsetcuriositycontinuous learningself-learning culturecollaborationadaptability
Certifications
CCNACCNPCWNASecurity+Network+CEHMCSE