LUIS Technology

Technical Key Account Manager – North America

LUIS Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • To strengthen our sales team, we are looking for an experienced technical Key Account Manager (m/f/d) for the North American region to join us as soon as possible
  • In this role, you will provide comprehensive support to our strategically important customers, with the goal of building long-term relationships, successfully driving projects forward, and collaborating with the LUIS team to develop the right solutions
  • Your focus will be on acquiring and managing medium-sized and large OEM customers, particularly manufacturers of mobile machines in the intralogistics, on-road & crane, and off-road sectors
  • Establishing, maintaining, and strategically developing new and existing customer relationships across North America
  • Conducting regular on-site visits to analyze customer needs, provide consulting, and support ongoing projects
  • Managing the introduction of new products in close alignment with customers, project management, and development teams
  • Monitoring market and competitive trends and identifying new business opportunities in North America
  • Presenting product solutions, innovations, and concepts—both at trade shows (e.g., CONEXPO, iVT, Modex), customer events, and internal meetings
  • Creating customer-specific proposals in close collaboration with internal sales, Technical Sales (Customer Solutions & Innovation), and management
  • Actively contributing to pricing processes, contract negotiations, and follow-up on submitted offers
  • Working closely with colleagues in internal sales, Technical Sales (Customer Solutions & Innovation), and export to ensure smooth workflows
  • Serving as a key contact for technical inquiries and acting as the interface between customers and product development
  • Maintaining customer data in the CRM system and providing regular updates to sales management

Requirements

  • Professional training and experience
  • Technical training or a degree in electrical engineering, computer science, computer vision, or industrial engineering
  • Several years of experience in key account management for technical products and AI software
  • Strong enthusiasm for future-oriented fields such as computer vision, neural networks, and artificial intelligence
  • At least five years of experience in our segment, including camera monitor systems, driver assistance systems, and AI-based technologies
  • Experience in project management is an advantage
  • Willingness to travel within North America (50%)
  • Languages: Business-fluent English; German is a plus
  • Conversational level in Spanish
  • Personal strengths: Strong technical affinity, solution-oriented and customer-focused mindset, excellent communication skills, enthusiasm, and a strong sense of teamwork, confident use of office software (especially Excel, PowerPoint, and Word), strong time-management and self-organization skills
Benefits
  • An opportunity to contribute to technologies that help save lives
  • A positive working environment with plenty of space for your own ideas and initiative
  • An attractive compensation package including a performance-based bonus model
  • Creative freedom and autonomy within your area of responsibility
  • Comprehensive and thorough onboarding and training to support your success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
key account managementproject managementtechnical trainingcomputer visionneural networksartificial intelligencecamera monitor systemsdriver assistance systemsAI-based technologies
Soft Skills
customer-focused mindsetexcellent communication skillsstrong technical affinitysolution-orientedteamworktime-managementself-organizationenthusiasm
Certifications
degree in electrical engineeringdegree in computer sciencedegree in industrial engineering