LUIS Technology

Account Manager

• To strengthen our sales team, we are looking for an experienced technical Key Account Manager (m/f/d) for the North American region to join us as soon as possible
• In this role, you will provide comprehensive support to our strategically important customers, with the goal of building long-term relationships, successfully driving projects forward, and collaborating with the LUIS team to develop the right solutions
• Your focus will be on acquiring and managing medium-sized and large OEM customers, particularly manufacturers of mobile machines in the intralogistics, on-road & crane, and off-road sectors
• Establishing, maintaining, and strategically developing new and existing customer relationships across North America
• Conducting regular on-site visits to analyze customer needs, provide consulting, and support ongoing projects
• Managing the introduction of new products in close alignment with customers, project management, and development teams
• Monitoring market and competitive trends and identifying new business opportunities in North America
• Presenting product solutions, innovations, and concepts—both at trade shows (e.g., CONEXPO, iVT, Modex), customer events, and internal meetings
• Creating customer-specific proposals in close collaboration with internal sales, Technical Sales (Customer Solutions & Innovation), and management
• Actively contributing to pricing processes, contract negotiations, and follow-up on submitted offers
• Working closely with colleagues in internal sales, Technical Sales (Customer Solutions & Innovation), and export to ensure smooth workflows
• Serving as a key contact for technical inquiries and acting as the interface between customers and product development
• Maintaining customer data in the CRM system and providing regular updates to sales management

Technical Key Account Manager – North America