
Inside Account Manager – Part-time/Full-time (min. 32 hours)
Ludwig Meister
part-time
Posted on:
Location Type: Office
Location: Dachau • Germany
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Tech Stack
About the role
- You will support and develop our top customers in close coordination with the Account Manager.
- You will ensure smooth preparation and processing of quotes, route inquiries and coordinate all internal departments for complex projects.
- You will proactively support the preparation, implementation and monitoring of customer-specific agreements (e.g., framework agreements, delivery concepts), oversee their execution and intervene actively in case of disruptions.
- You will process customer orders and clarify any open issues.
- You will work closely with Account Managers and internal departments (Engineering, Logistics, Tendering team, etc.) to ensure a consistent customer approach ("One Voice to the Customer") and seamless order processing.
- You will support potential analyses and contribute to the creation and implementation of customer-specific development plans.
- You will maintain sales-relevant data in the ERP and CRM systems and regularly report defined KPIs to team leaders and account managers.
Requirements
- Completed commercial or technical vocational training and approximately 3 years of sales experience – ideally in a trading company or a similar environment.
- Confident use of ERP/CRM systems and MS Office, especially Excel and PowerPoint.
- Strong process and system understanding.
- Strengths in needs analysis, consulting and building long-term customer relationships.
- Team-oriented, good coordination skills and a solution-focused working style.
- Hands-on mentality and the ability to resolve challenges independently.
- Careful, reliable as well as structured and organized way of working.
Benefits
- Above-standard pay plus holiday and Christmas bonuses
- Employee capital formation contributions and company pension scheme
- Individual development opportunities
- LM training center
- Bicycle leasing in cooperation with Lease a Bike and JobRad
- Monthly cash credited to the Spendit Card
- High flexibility through flexitime and mobile work (up to 50%)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceneeds analysisconsultingcustomer relationship management
Soft Skills
team-orientedcoordination skillssolution-focusedhands-on mentalityindependent problem solvingcarefulreliablestructuredorganized
Certifications
commercial vocational trainingtechnical vocational training