
Inside Account Manager – Part-time/Full-time
Ludwig Meister
part-time
Posted on:
Location Type: Office
Location: Dachau • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- You manage and develop our top customers in close coordination with the Account Manager
- You ensure smooth quote preparation and processing, route inquiries and coordinate all internal departments for complex projects
- You proactively support the preparation, implementation and monitoring of customer-specific agreements (e.g. framework agreements, delivery concepts)
- You monitor their implementation and intervene proactively in case of disruptions
- You process customer orders and resolve open issues
- You work closely with Account Managers and internal departments (Engineering, Logistics, Tendering team, etc.) to ensure a consistent customer approach ("One Voice to the Customer") and seamless order fulfillment
- You support potential analyses and contribute to the creation and implementation of customer-specific development plans
- You maintain sales-relevant data in the ERP and CRM systems and regularly report defined KPIs to team leaders and Account Managers
Requirements
- Completed commercial or technical vocational training
- Approximately 3 years of experience in sales, ideally in a trading company or a similar environment
- Confident use of ERP/CRM systems and MS Office, particularly Excel and PowerPoint
- Strong process and system understanding
- Proven skills in needs analysis, consulting and building long-term customer relationships
- Team-oriented, strong coordination skills and a solution-focused working style
- Hands-on mentality and the ability to independently solve challenges
- Careful, reliable, structured and organized working methods
Benefits
- Above-standard pay, plus vacation and Christmas bonuses
- Capital-forming benefits (employee savings contributions) and company pension plan
- Individual development opportunities
- LM Training Center
- Bike leasing in cooperation with "Lease a Bike" and "Jobrad"
- High flexibility through flexitime and Mobile Work (50%)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
needs analysisconsultingcustomer relationship management
Soft skills
team-orientedcoordination skillssolution-focusedhands-on mentalityindependent problem solvingcareful working methodsreliable working methodsstructured working methodsorganized working methods
Certifications
commercial vocational trainingtechnical vocational training