Ludicrum

Junior Account Manager

Ludicrum

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Support the development and maintenance of relationships with VIP clients
  • Respond promptly to client inquiries and concerns, ensuring a positive experience
  • Proactively engage with clients to understand their needs and gather feedback
  • Help maintain high levels of client satisfaction, retention, and loyalty
  • Assist with administrative tasks such as maintaining accurate client records and documentation
  • Support data tracking and analysis related to client satisfaction and performance
  • Collaborate with internal teams to align on client objectives and expectations
  • Assist senior account managers with ongoing tasks and projects

Requirements

  • Native-level language skills in either Bahasa Malaysia (Malay) or Mandarin
  • Previous experience in customer service, sales, or account management
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Excellent problem-solving skills
  • High attention to detail and strong organizational abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Discretion when handling confidential and sensitive information
  • Familiarity with CRM tools, chat platforms, or client-facing environments
  • Basic understanding of the iGaming industry or working with VIP/high-value clients
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsinterpersonal skillsproblem-solving skillsorganizational abilitiesattention to detailability to manage multiple tasksprioritization skillsdiscretioncollaborative teamwork