
Business Development Specialist, Microsoft Dynamics 365
Ludia Consulting
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Engage Dynamics 365 customers who are live, partially deployed, or underutilizing the platform.
- Identify opportunities for optimization, expansion, modernization, or adjacent workloads (Finance, Supply Chain, CE, Power Platform).
- Position Ludia Consulting as a trusted advisor, not a transactional reseller.
- Lead structured discovery conversations to understand customer pain points, business priorities, and operational challenges.
- Walk prospects through Dynamics 365 capabilities, differentiators, and real-world use cases relevant to their industry and maturity level.
- Translate technical capabilities into business outcomes and ROI-driven value narratives.
- Build and maintain strong relationships with Microsoft sellers, managers, and solution specialists.
- Participate in planned Microsoft cadence calls, account planning sessions, and opportunity alignment meetings.
- Support co-sell motions by providing customer insights, use-case alignment, and opportunity shaping.
- Drive conversion from discovery to sales-qualified opportunities using Ludia’s CRM and internal collaboration tools.
- Coordinate opportunity briefings, internal handoffs, and stakeholder alignment.
- Support opportunity strategy, next-step definition, and closure planning.
- Provide field insight and customer perspective to support marketing campaigns, industry events, and Microsoft-sponsored initiatives.
- Assist with event targeting, account selection, and follow-up strategy.
- Represent Ludia Consulting at conferences, onsite meetings, and community events as needed.
Requirements
- Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience).
- Demonstrated experience selling or supporting Microsoft Dynamics 365 solutions, ideally within a partner or consulting environment.
- Strong understanding of the Dynamics 365 ecosystem, including Finance, Supply Chain, CE, and Power Platform.
- Proven success in consultative, multi-stakeholder sales motions.
- Experience leveraging CRM systems for pipeline management and opportunity tracking.
- Familiarity with outbound prospecting and account research tools (e.g., ZoomInfo).
- Strong communication, presentation, and executive-level engagement skills.
- Ability to collaborate effectively across sales, delivery, and Microsoft teams.
- Curious, energetic, and motivated to continuously learn and grow.
- Willingness to travel within the United States as needed (travel requirements may vary).
Benefits
- Family- and community-focused culture
- Remote-first environment when not traveling
- Unlimited PTO
- Comprehensive medical, dental, and vision benefits
- 401(k) plan
- Ongoing learning, growth, and Microsoft ecosystem exposure…and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Dynamics 365CRM systemspipeline managementoutbound prospectingaccount research
Soft Skills
communicationpresentationexecutive-level engagementcollaborationcuriositymotivation to learn
Certifications
Bachelor’s degree in Information SystemsBachelor’s degree in Business