Ludia Consulting

Consultant

• Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization.
• Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients.
• Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports.
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
• Write business processes, design documents, and workflows.
• Implement functional solutions for Microsoft Dynamics CE/ Sales and Project Operations with the aim of optimizing operational efficiency using development best practices.
• Provide community subject matter expertise on Dynamics 365 CE/Sales/ Project Operations (and related) technologies by presenting online blog posts.
• Demonstrate the ability to develop a strong working relationship with Ludia customers.

Senior Microsoft Dynamics 365 CE Field Service Consultant

• Lead technical discovery, requirements analysis, evaluation of solution options, and design discussions with client and project stakeholders.
• Design, configure, and develop Dataverse solutions using model-driven apps, Power Automate cloud flows, business rules, Power Fx, and other platform capabilities.
• Extend the platform when appropriate using C#, .NET, plug-ins, custom APIs, JavaScript, Dataverse Web API, REST APIs, and custom connectors.
• Design secure inbound and outbound integrations using Dataverse and relevant Azure services, including authentication, error handling, retry behavior, performance, and operational support.
• Define logical data models, data mappings, migration and synchronization approaches, alternate keys, and data-quality controls.
• Create technical designs, integration diagrams, process flows, estimates, assumptions, risks, deployment plans, runbooks, and support documentation.
• Implement healthy application lifecycle management using solutions, dependency and layer management, environment variables, connection references, source control, Power Platform Pipelines, and CI/CD automation.
• Perform peer reviews, unit and integration testing, solution validation, performance analysis, user acceptance testing support, release verification, and production troubleshooting.
• Investigate production issues, perform root-cause analysis, maintain actionable monitoring and support documentation, and deliver managed-services backlog work when needed.
• Lead technical walkthroughs, communicate progress and risks, mentor team members, and collaborate effectively across disciplines and time zones.
• Maintain current knowledge of the platform and contribute to internal practices, reusable assets, and knowledge sharing.

Senior Power Platform Technical Consultant

Supply Chain

• Create business performance and process diagnostics and assessments.
• Analyzing client’s business requirements and facilitate design sessions with clients for their project-based business processes, to include all Supply Chain Management processes including project-based time and expense tracking, sales & billing, and procurement.
• Configure, test and train customers on D365 PMA functionality, including project control, sales, billing and procurement solution design.
• Document high-level requirements to discuss with developers for technical feasibility to estimate time and delivery estimates.
• Developing and testing of detailed functional designs (FDD’s) as needed for business solution components and prototypes, particularly for:
• Project Management & Accounting (PMA) processes
• Supply Chain Management processes (including Sales and Procurement)
• Inventory Management processes
• Identify functional gaps and conflicts in requirements and drive toward a solution.
• Collaborate closely with technical team members for application build, test, and deploy activities.
• Assist and/or lead planning and executing data conversion activities.
• Proactively drive test planning and execution.
• Personable, confident client-facing communication skills.
• Self-motivated ownership of assigned workstream; work organization that exhibits thoughtful leadership in addressing client’s requirements to design and implement solution(s) for a given process and/or organizational change.

Dynamics 365 Supply Chain Functional Consultant

Solutions Engineer

• Carry the ultimate responsibility for meeting the customer requirements and ensuring a solid, comprehensive solution design is delivered.
• Act in a quality assurance role across multiple projects.
• Switch between supporting or leading customer-facing functional workshops.
• Lead a group of functional consultants and business analysts.
• Advise and support Ludia’s Technical Architects for integration, data, and custom development efforts.
• Work closely with project and program managers to effectively report on progress, risks, and issues.
• Liaise with both internal and customer senior stakeholders.
• Adjust the approach and language as required for each interaction.

Senior Finance Solution Architect, Microsoft Dynamics 365

Backend Engineer

• Lead technical project deliveries, including technical analysis, code design review, and code performance optimization -- contributing to successful Dynamics implementations.
• Plan, manage and execute Microsoft Dynamics 365 Finance and Supply Chain and Power Platform technical project deliverables.
• Directly communicate with stakeholders to provide technical deliverable updates and upcoming deadlines.
• Collaborate with project managers and business analysts to understand client requirements and translate them into technical specifications and project plans
• Act as a subject matter expert on Microsoft Dynamics 365 architecture while mentoring a growing team of Dynamics consultants.
• Establish and adhere to Enterprise architecture best practices across technical and functional lines and Microsoft Products.
• Develop and maintain technical documentation and project artifacts
• Collaborate with Microsoft FastTrack and Engineering teams to gain deep product insights along with customer solution design review.
• Act as a bridge between consulting leadership and technical team members in the organization.
• Participate in pre-sales activities, including solution design, scoping, and proposal development.
• Management of technical team as a peer and mentor.

Dynamics 365 Finance & Supply Chain Technical Architect

• As our Microsoft Dynamics 365 (“D365”) Service Operations Solution Architect, you will be a key solutionist who owns end-to-end solution design across the D365 service stack: Field Service, Customer Service and Contact Center, and Project Operations.
• You will translate the way our clients run service operations (work orders, scheduling, dispatch, assets, contracts, and project delivery) into scalable D365 solutions for asset- and service-centric organizations in heavy equipment, energy, manufacturing, and engineering and construction.
• As part of your everyday work, you will drive client requirements and partner with Ludia Leadership and the Microsoft Product, FastTrack, and Sales teams to draft solutions for our clients and help shape the future of service operations, including the shift toward Copilot- and agent-assisted service.
• Projects include client-facing meetings (both remote and onsite), occasional visits to Microsoft offices, and training engagements.
• This position combines strong consulting ability with an equal emphasis on client-facing interpersonal skills. Our architects learn quickly, communicate ideas effectively, define and lead team efforts, and use flexibility and creativity to present a variety of solutions.

Senior Microsoft Dynamics 365 CE Field Service Consultant

Senior Power Platform Technical Consultant

Dynamics 365 Supply Chain Functional Consultant

Senior Finance Solution Architect, Microsoft Dynamics 365

Dynamics 365 Finance & Supply Chain Technical Architect

Microsoft Dynamics 365 Service Operations Solution Architect