Senior Microsoft Dynamics 365 CE Field Service Consultant

Ludia Consulting

Microsoft Dynamics 365 Senior Consultant delivering solutions for clients with a focus on technical engagements. Collaborating with internal teams to optimize business processes and enhance operational efficiency.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing Microsoft Dynamics 365 Customer Engagement solutions, focusing on Sales and Project Operations, while optimizing business processes and operational efficiency. Proven ability to collaborate with clients and internal teams to deliver tailored solutions and drive project success.

Highest-signal resume keywords

Microsoft Dynamics 365 CE ImplementationBusiness Process OptimizationDataverse KnowledgePower Platform ExpertiseLead-to-Cash Process Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional AnalysisProcess ReviewData MigrationFit-Gap AnalysisDesign Document WritingBusiness Process AutomationData IntegrationKPI CreationProject Lifecycle ManagementWorkflow Design

Soft Skills

Client Relationship DevelopmentCollaborationCommunication

Tools & Technologies

Microsoft Dynamics 365Power BIPower AutomateLudia Product Solutions

Industry Keywords

Business Process PerformanceProject OperationsSales ProcessOperational EfficiencyHyper-Care Support

About the role

Key responsibilities & impact

Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization.
Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients.
Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports.
Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
Write business processes, design documents, and workflows.
Implement functional solutions for Microsoft Dynamics CE/ Sales and Project Operations with the aim of optimizing operational efficiency using development best practices.
Provide community subject matter expertise on Dynamics 365 CE/Sales/ Project Operations (and related) technologies by presenting online blog posts.
Demonstrate the ability to develop a strong working relationship with Ludia customers.

Requirements

What you’ll need

Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent
5+ years of experience implementing Microsoft Dynamics 365 Customer Engagement solutions with a focus on Dynamics 365 Sales and Project Operations
Industry best practice knowledge of business processes, issues, and technology especially related to Lead-to-Cash and Project-to-Profit business processes
Experience implementing Microsoft Dynamics 365 CE Sales and Project Operations through a complete project lifecycle from discovery through go-live and hyper-care support
Proven ability to lead requirements workshops, perform fit-gap analysis, and design scalable D365 CE solutions.
Deep knowledge of Dataverse, Power Platform, Power Automate, and business process automation
High level understanding of Power BI – data modeling, report/KPI creation, and deployment
Ability to travel to client sites within the United States (Up to 50% travel)

Benefits

Comp & perks

Family/Community focused company
Remote when not traveling to customer sites
Unlimited PTO
Companywide time off at the end of the year
Full health benefits, vision, and dental
401K
…and more!