Salesforce Developer

• Design and implement complex Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs
• Develop and deploy AI-enabled and Agentforce solutions to enhance automation, service delivery, and decision support
• Translate business and clinical operational requirements into scalable technical designs
• Serve as a technical lead across Salesforce initiatives, setting architecture direction and development standards
• Mentor junior developers and conduct code reviews to ensure high-quality, maintainable solutions
• Provide technical leadership in Agile ceremonies and solution planning sessions
• Lead integrations between Salesforce and enterprise systems using REST/SOAP APIs, middleware, and secure data exchange patterns
• Optimize system performance, ensure data integrity, and troubleshoot complex platform issues
• Promote DevOps best practices including version control, CI/CD, and automated testing
• Partner with product owners, analysts, and VA stakeholders to deliver solutions aligned with mission outcomes
• Stay current with Salesforce releases, AI capabilities, and federal technology trends to continuously improve platform capabilities

Senior Salesforce Developer

Program Manager

• Serve as the primary interface to Government Program Office and the Contracting Officer’s Representative (COR) for all programmatic, operational, and performance matters
• Maintain effective communication across Government stakeholders, subcontractors, clinical partners, and internal leadership to ensure coordinated program execution
• Provide strategic leadership and day-to-day management of nationwide contract operations supporting medical services, drug testing, and physical fitness testing programs
• Lead recurring program review meetings with Government stakeholders, presenting program performance, risks, operational challenges, and continuous improvement initiatives
• Prepare executive-level briefings and status reports summarizing operational performance, compliance posture, and risk mitigation efforts
• Ensure all contract deliverables are completed in accordance with the Statement of Work, applicable federal regulations and agency policies
• Collaborate with Provider Network Operations and subcontractor partners to maintain sufficient testing site availability and operational readiness to meet contract requirements
• Oversee operational readiness across testing sites, Test Administrators, and Emergency Responders by coordinating with Provider Network Operations and internal program teams to ensure contract requirements are met
• Monitor nationwide operational performance metrics including scheduling, service throughput, compliance rates, training completion, and issue resolution timelines
• Maintain and distribute updated operational guidance and training materials when protocol changes are issued by the Government
• Ensure clinics and testing facilities maintain adequate inventory of specimen collection kits, Custody and Control Forms (CCFs), and shipping materials necessary to support testing operations
• Ensure Test Administrators are regularly evaluated for procedural accuracy and compliance with medical, safety, and fitness testing protocols
• Develop and implement corrective action plans to address performance issues and maintain service level agreements (SLAs) and contractual performance standards
• Develop and submit required monthly program reports, including Test Administrator training status and performance metrics